Conversations Around Design Sketches: Use of communication channels for sharing mental models during concept generation

In this paper, we present an exploratory protocol study on the use of different communication channels during design sketching. We focus on how individual designers share their mental models with other designers in a group, and analyse their use of graphical, textual, and verbal communications durin...

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Main Authors: Nik Shahman Nik Ahmad Ariff, Petra Badke-Schaub, Ozgur Eris
Format: Non-Indexed Article
Published: 2012
Online Access:http://discol.umk.edu.my/id/eprint/8180/
https://scholar.google.com/scholar?hl=en&q=Conversations+Around+Design+Sketches%3A+Use+of+communication+channels+for+sharing+mental+models+during+concept+generation&btnG=&as_sdt=1%2C5&as_sdtp=
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spelling my.umk.eprints.81802022-05-23T10:25:45Z http://discol.umk.edu.my/id/eprint/8180/ Conversations Around Design Sketches: Use of communication channels for sharing mental models during concept generation Nik Shahman Nik Ahmad Ariff Petra Badke-Schaub Ozgur Eris In this paper, we present an exploratory protocol study on the use of different communication channels during design sketching. We focus on how individual designers share their mental models with other designers in a group, and analyse their use of graphical, textual, and verbal communications during concept generation. Our findings suggest that verbal communication plays a role in the sharing of individual mental models during sketching, and complements graphical and textual communication channels. However, design teams can still function without verbal communication in that respect, and address design problems. They seem to compensate for the absence of the verbal communication channel by using the graphical and textual channels more, and by relying on a somewhat different communication structure. A natural and arguably more desirable interaction utilises all three channels in conjunction. Our findings also suggest that, when working in groups, designers develop and share individual mental models not only about the design task at hand but also about the design process in order to manage the group interactions 2012 Non-Indexed Article NonPeerReviewed Nik Shahman Nik Ahmad Ariff and Petra Badke-Schaub and Ozgur Eris (2012) Conversations Around Design Sketches: Use of communication channels for sharing mental models during concept generation. Design and Technology Education: An International Journal 17.3, 17 (3). pp. 1-10. https://scholar.google.com/scholar?hl=en&q=Conversations+Around+Design+Sketches%3A+Use+of+communication+channels+for+sharing+mental+models+during+concept+generation&btnG=&as_sdt=1%2C5&as_sdtp=
institution Universiti Malaysia Kelantan
building Perpustakaan Universiti Malaysia Kelantan
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Malaysia Kelantan
content_source UMK Institutional Repository
url_provider http://umkeprints.umk.edu.my/
description In this paper, we present an exploratory protocol study on the use of different communication channels during design sketching. We focus on how individual designers share their mental models with other designers in a group, and analyse their use of graphical, textual, and verbal communications during concept generation. Our findings suggest that verbal communication plays a role in the sharing of individual mental models during sketching, and complements graphical and textual communication channels. However, design teams can still function without verbal communication in that respect, and address design problems. They seem to compensate for the absence of the verbal communication channel by using the graphical and textual channels more, and by relying on a somewhat different communication structure. A natural and arguably more desirable interaction utilises all three channels in conjunction. Our findings also suggest that, when working in groups, designers develop and share individual mental models not only about the design task at hand but also about the design process in order to manage the group interactions
format Non-Indexed Article
author Nik Shahman Nik Ahmad Ariff
Petra Badke-Schaub
Ozgur Eris
spellingShingle Nik Shahman Nik Ahmad Ariff
Petra Badke-Schaub
Ozgur Eris
Conversations Around Design Sketches: Use of communication channels for sharing mental models during concept generation
author_facet Nik Shahman Nik Ahmad Ariff
Petra Badke-Schaub
Ozgur Eris
author_sort Nik Shahman Nik Ahmad Ariff
title Conversations Around Design Sketches: Use of communication channels for sharing mental models during concept generation
title_short Conversations Around Design Sketches: Use of communication channels for sharing mental models during concept generation
title_full Conversations Around Design Sketches: Use of communication channels for sharing mental models during concept generation
title_fullStr Conversations Around Design Sketches: Use of communication channels for sharing mental models during concept generation
title_full_unstemmed Conversations Around Design Sketches: Use of communication channels for sharing mental models during concept generation
title_sort conversations around design sketches: use of communication channels for sharing mental models during concept generation
publishDate 2012
url http://discol.umk.edu.my/id/eprint/8180/
https://scholar.google.com/scholar?hl=en&q=Conversations+Around+Design+Sketches%3A+Use+of+communication+channels+for+sharing+mental+models+during+concept+generation&btnG=&as_sdt=1%2C5&as_sdtp=
_version_ 1763303947216355328
score 13.211869