Users satisfaction toward learning space services quality at Tunku Tun Aminah Library (Technical University’s library): a case study

Academic libraries are known as major contributors to students learning on campus, thus, as an important department within higher education institutes and the informal learning space is not known much these days. Therefore, this study strives to discuss about learning space service quality toward us...

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Main Authors: Muhamad Saufi Che Rusuli, Norlizawati Yusof, Safiee Idris, Rosmaini Tasmin, Norazlin Hashim, Sphend Imeri
Format: Non-Indexed Article
Published: 2015
Online Access:http://discol.umk.edu.my/id/eprint/8083/
http://www.sciencepublishinggroup.com/journal/paperinfo?journalid=372&doi=10.11648/j.ijvetr.20150101.12
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spelling my.umk.eprints.80832022-05-23T10:25:12Z http://discol.umk.edu.my/id/eprint/8083/ Users satisfaction toward learning space services quality at Tunku Tun Aminah Library (Technical University’s library): a case study Muhamad Saufi Che Rusuli Norlizawati Yusof Safiee Idris Rosmaini Tasmin Norazlin Hashim Sphend Imeri Academic libraries are known as major contributors to students learning on campus, thus, as an important department within higher education institutes and the informal learning space is not known much these days. Therefore, this study strives to discuss about learning space service quality toward user satisfaction at the Tunku Tun Aminah Library (Technical University’s Library). Indeed, it is of high importance to determine how the change in space impacts library users such as ‘students’ perception’ of the learning space which incorporates elements. These identified elements of providing normal learning space mainly consist of ventilated facilities, lighting, size, sound effect, colors and furniture. Hence, this study utilized survey as an instrument and randomly distributed to 339 students who have used the library. The data were analyzed by Rasch measurement model (WINSTEP 3.69.1.11) and the results show that library users’ were moderatley satisfied with learning space (i.e. Iqra’ Room) provided by the library. 2015 Non-Indexed Article NonPeerReviewed Muhamad Saufi Che Rusuli and Norlizawati Yusof and Safiee Idris and Rosmaini Tasmin and Norazlin Hashim and Sphend Imeri (2015) Users satisfaction toward learning space services quality at Tunku Tun Aminah Library (Technical University’s library): a case study. International Journal of Vocational Education and Training Research, 1 (1). pp. 5-9. ISSN 2469-8199 http://www.sciencepublishinggroup.com/journal/paperinfo?journalid=372&doi=10.11648/j.ijvetr.20150101.12
institution Universiti Malaysia Kelantan
building Perpustakaan Universiti Malaysia Kelantan
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Malaysia Kelantan
content_source UMK Institutional Repository
url_provider http://umkeprints.umk.edu.my/
description Academic libraries are known as major contributors to students learning on campus, thus, as an important department within higher education institutes and the informal learning space is not known much these days. Therefore, this study strives to discuss about learning space service quality toward user satisfaction at the Tunku Tun Aminah Library (Technical University’s Library). Indeed, it is of high importance to determine how the change in space impacts library users such as ‘students’ perception’ of the learning space which incorporates elements. These identified elements of providing normal learning space mainly consist of ventilated facilities, lighting, size, sound effect, colors and furniture. Hence, this study utilized survey as an instrument and randomly distributed to 339 students who have used the library. The data were analyzed by Rasch measurement model (WINSTEP 3.69.1.11) and the results show that library users’ were moderatley satisfied with learning space (i.e. Iqra’ Room) provided by the library.
format Non-Indexed Article
author Muhamad Saufi Che Rusuli
Norlizawati Yusof
Safiee Idris
Rosmaini Tasmin
Norazlin Hashim
Sphend Imeri
spellingShingle Muhamad Saufi Che Rusuli
Norlizawati Yusof
Safiee Idris
Rosmaini Tasmin
Norazlin Hashim
Sphend Imeri
Users satisfaction toward learning space services quality at Tunku Tun Aminah Library (Technical University’s library): a case study
author_facet Muhamad Saufi Che Rusuli
Norlizawati Yusof
Safiee Idris
Rosmaini Tasmin
Norazlin Hashim
Sphend Imeri
author_sort Muhamad Saufi Che Rusuli
title Users satisfaction toward learning space services quality at Tunku Tun Aminah Library (Technical University’s library): a case study
title_short Users satisfaction toward learning space services quality at Tunku Tun Aminah Library (Technical University’s library): a case study
title_full Users satisfaction toward learning space services quality at Tunku Tun Aminah Library (Technical University’s library): a case study
title_fullStr Users satisfaction toward learning space services quality at Tunku Tun Aminah Library (Technical University’s library): a case study
title_full_unstemmed Users satisfaction toward learning space services quality at Tunku Tun Aminah Library (Technical University’s library): a case study
title_sort users satisfaction toward learning space services quality at tunku tun aminah library (technical university’s library): a case study
publishDate 2015
url http://discol.umk.edu.my/id/eprint/8083/
http://www.sciencepublishinggroup.com/journal/paperinfo?journalid=372&doi=10.11648/j.ijvetr.20150101.12
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score 13.211869