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Exploring the delays at empty container off-dock depots: useful perceptions by stakeholders

To date, however, there has been little investigation into how and why bottlenecks occur at the empty container off-dock depots around the world. Therefore, we accomplished the case study at the off-dock depot which located outside the terminal of Port Klang, Malaysia. The purpose of this paper is t...

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Main Authors: Rosmaizura Mohd Zain, Mohd Nizam Ab. Rahman, Nizaroyani Saibani, Zulkifli Mohd Nopiah, Ainon Ramli, Norzaliha Jusoh
Format: Non-Indexed Article
Published: 2015
Online Access:http://discol.umk.edu.my/id/eprint/8066/
http://article.sapub.org/10.5923.j.mm.20150505.02.html
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spelling my.umk.eprints.80662022-05-23T10:25:06Z http://discol.umk.edu.my/id/eprint/8066/ Exploring the delays at empty container off-dock depots: useful perceptions by stakeholders Rosmaizura Mohd Zain Mohd Nizam Ab. Rahman Nizaroyani Saibani Zulkifli Mohd Nopiah Ainon Ramli Norzaliha Jusoh To date, however, there has been little investigation into how and why bottlenecks occur at the empty container off-dock depots around the world. Therefore, we accomplished the case study at the off-dock depot which located outside the terminal of Port Klang, Malaysia. The purpose of this paper is to investigate the delays that hinder the rapid movement of empty containers in the context of bottlenecks and congestion. In particular, the paper aims to reveal the stakeholders’ perceptions and identify the main causes of the bottlenecks that exist at off-dock container depots. Based on direct observations and in-depth interviews with a panel of thirty experts in the physical movement of empty containers, the results indicated that the most frequent causes of bottlenecks that stakeholders perceived included work attitudes, operations handling, monitoring, information and facilities/others. Of these, the ‘operations handling’ related to container depots was considered the most significant identifiable barrier to container movements. The research outcomes should assist the container chain players to understand the practice requirements for empty containers in Malaysia. 2015 Non-Indexed Article NonPeerReviewed Rosmaizura Mohd Zain and Mohd Nizam Ab. Rahman and Nizaroyani Saibani and Zulkifli Mohd Nopiah and Ainon Ramli and Norzaliha Jusoh (2015) Exploring the delays at empty container off-dock depots: useful perceptions by stakeholders. Management, 5 (5). pp. 148-159. ISSN 2162-8416 http://article.sapub.org/10.5923.j.mm.20150505.02.html
institution Universiti Malaysia Kelantan
building Perpustakaan Universiti Malaysia Kelantan
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Malaysia Kelantan
content_source UMK Institutional Repository
url_provider http://umkeprints.umk.edu.my/
description To date, however, there has been little investigation into how and why bottlenecks occur at the empty container off-dock depots around the world. Therefore, we accomplished the case study at the off-dock depot which located outside the terminal of Port Klang, Malaysia. The purpose of this paper is to investigate the delays that hinder the rapid movement of empty containers in the context of bottlenecks and congestion. In particular, the paper aims to reveal the stakeholders’ perceptions and identify the main causes of the bottlenecks that exist at off-dock container depots. Based on direct observations and in-depth interviews with a panel of thirty experts in the physical movement of empty containers, the results indicated that the most frequent causes of bottlenecks that stakeholders perceived included work attitudes, operations handling, monitoring, information and facilities/others. Of these, the ‘operations handling’ related to container depots was considered the most significant identifiable barrier to container movements. The research outcomes should assist the container chain players to understand the practice requirements for empty containers in Malaysia.
format Non-Indexed Article
author Rosmaizura Mohd Zain
Mohd Nizam Ab. Rahman
Nizaroyani Saibani
Zulkifli Mohd Nopiah
Ainon Ramli
Norzaliha Jusoh
spellingShingle Rosmaizura Mohd Zain
Mohd Nizam Ab. Rahman
Nizaroyani Saibani
Zulkifli Mohd Nopiah
Ainon Ramli
Norzaliha Jusoh
Exploring the delays at empty container off-dock depots: useful perceptions by stakeholders
author_facet Rosmaizura Mohd Zain
Mohd Nizam Ab. Rahman
Nizaroyani Saibani
Zulkifli Mohd Nopiah
Ainon Ramli
Norzaliha Jusoh
author_sort Rosmaizura Mohd Zain
title Exploring the delays at empty container off-dock depots: useful perceptions by stakeholders
title_short Exploring the delays at empty container off-dock depots: useful perceptions by stakeholders
title_full Exploring the delays at empty container off-dock depots: useful perceptions by stakeholders
title_fullStr Exploring the delays at empty container off-dock depots: useful perceptions by stakeholders
title_full_unstemmed Exploring the delays at empty container off-dock depots: useful perceptions by stakeholders
title_sort exploring the delays at empty container off-dock depots: useful perceptions by stakeholders
publishDate 2015
url http://discol.umk.edu.my/id/eprint/8066/
http://article.sapub.org/10.5923.j.mm.20150505.02.html
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score 13.211869

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