Customer satisfaction towards public transport at Butterworth, Penang (case study on Konsortium Mutiara Bus)
Public transportation plays an important role in the country and seen as part of a solution for sustainable transport in the future. In order to ensure the successful of public transport, the level of customer satisfaction became one of crucial factor in industry. The level of customer satisfaction...
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Main Authors: | , , , |
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Format: | Undergraduate Final Project Report |
Published: |
2015
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Online Access: | http://discol.umk.edu.my/id/eprint/6591/ |
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