A case study of customer satisfaction among public transportation provider: taxi vs grab car.

The purpose of this research is about the factors influence customer satisfaction among public transportation provider that could affect the public transportation provider service in Malaysia. The main objectives of the study to evaluate the relationship between service and customer satisfaction amo...

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Bibliographic Details
Main Author: Nor Emeziaton Abdul Rahaman,
Format: MBA/DBA Final Project Report
Language:English
Published: 2017
Subjects:
Online Access:http://discol.umk.edu.my/id/eprint/48/1/NOR%20EMEZIATON%20BINTI%20ABDUL%20RAHAMAN.pdf
http://discol.umk.edu.my/id/eprint/48/
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