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Intention of e-payment services among elderly group in Kota Bharu, Kelantan

The purpose of this study is to explore the determinants of e-payment service adoption among the elderly groups in Kota Bharu, Kelantan. As technology continues to reshape financial transactions, it is critical to understand the factors that influence elderly group's willingness to adopt e-paym...

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Main Authors: Koo Zhong Han, Nadiah Asngari, Nur Zulaikha Zabidi, Nor Asyekin Mohd Yazid, Nurul Hafiza Sidik
Format: Undergraduate Final Project Report
Language:English
Published: 2024
Online Access:http://discol.umk.edu.my/id/eprint/14108/1/SAK44.pdf
http://discol.umk.edu.my/id/eprint/14108/
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spelling my.umk.eprints.141082024-04-22T07:49:16Z http://discol.umk.edu.my/id/eprint/14108/ Intention of e-payment services among elderly group in Kota Bharu, Kelantan Koo Zhong Han Nadiah Asngari Nur Zulaikha Zabidi Nor Asyekin Mohd Yazid Nurul Hafiza Sidik The purpose of this study is to explore the determinants of e-payment service adoption among the elderly groups in Kota Bharu, Kelantan. As technology continues to reshape financial transactions, it is critical to understand the factors that influence elderly group's willingness to adopt e-payment services. The study targeted the elderly group in Kota Bharu, Kelantan, with a sample size of 380 participants. Non-probability sampling techniques and quantitative data collection methods are used in this study to gain insights into elderly group’s attitudes and perceptions towards e-payment services. Data analysis included descriptive analysis to provide a comprehensive overview of the sample, reliability analysis to ensure consistency of the measurement tools, and Pearson correlation analysis to look over the relationships between variables. The findings reveal a significant relationship between the dependent (intention of e-payment services adoption) and independent variables (self-efficacy, perceived risk, effort expectancy and anxiety) indicating a significant impact on the intention of e-payment services adoption among the elderly group. Overall, this study provides important insights into promoting the adoption of e-payments among elderly groups, providing guidance for policymakers, financial institutions, and technology developers to create inclusive and advanced financial solutions tailored to the unique needs of this population. 2024-01-25 Undergraduate Final Project Report NonPeerReviewed text en http://discol.umk.edu.my/id/eprint/14108/1/SAK44.pdf Koo Zhong Han and Nadiah Asngari and Nur Zulaikha Zabidi and Nor Asyekin Mohd Yazid and Nurul Hafiza Sidik (2024) Intention of e-payment services among elderly group in Kota Bharu, Kelantan. Final Year Project thesis, University Malaysia Kelantan. (Submitted)
institution Universiti Malaysia Kelantan
building Perpustakaan Universiti Malaysia Kelantan
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Malaysia Kelantan
content_source UMK Institutional Repository
url_provider http://umkeprints.umk.edu.my/
language English
description The purpose of this study is to explore the determinants of e-payment service adoption among the elderly groups in Kota Bharu, Kelantan. As technology continues to reshape financial transactions, it is critical to understand the factors that influence elderly group's willingness to adopt e-payment services. The study targeted the elderly group in Kota Bharu, Kelantan, with a sample size of 380 participants. Non-probability sampling techniques and quantitative data collection methods are used in this study to gain insights into elderly group’s attitudes and perceptions towards e-payment services. Data analysis included descriptive analysis to provide a comprehensive overview of the sample, reliability analysis to ensure consistency of the measurement tools, and Pearson correlation analysis to look over the relationships between variables. The findings reveal a significant relationship between the dependent (intention of e-payment services adoption) and independent variables (self-efficacy, perceived risk, effort expectancy and anxiety) indicating a significant impact on the intention of e-payment services adoption among the elderly group. Overall, this study provides important insights into promoting the adoption of e-payments among elderly groups, providing guidance for policymakers, financial institutions, and technology developers to create inclusive and advanced financial solutions tailored to the unique needs of this population.
format Undergraduate Final Project Report
author Koo Zhong Han
Nadiah Asngari
Nur Zulaikha Zabidi
Nor Asyekin Mohd Yazid
Nurul Hafiza Sidik
spellingShingle Koo Zhong Han
Nadiah Asngari
Nur Zulaikha Zabidi
Nor Asyekin Mohd Yazid
Nurul Hafiza Sidik
Intention of e-payment services among elderly group in Kota Bharu, Kelantan
author_facet Koo Zhong Han
Nadiah Asngari
Nur Zulaikha Zabidi
Nor Asyekin Mohd Yazid
Nurul Hafiza Sidik
author_sort Koo Zhong Han
title Intention of e-payment services among elderly group in Kota Bharu, Kelantan
title_short Intention of e-payment services among elderly group in Kota Bharu, Kelantan
title_full Intention of e-payment services among elderly group in Kota Bharu, Kelantan
title_fullStr Intention of e-payment services among elderly group in Kota Bharu, Kelantan
title_full_unstemmed Intention of e-payment services among elderly group in Kota Bharu, Kelantan
title_sort intention of e-payment services among elderly group in kota bharu, kelantan
publishDate 2024
url http://discol.umk.edu.my/id/eprint/14108/1/SAK44.pdf
http://discol.umk.edu.my/id/eprint/14108/
_version_ 1797549936889298944
score 13.211869

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