The effect of service quality on customer satisfaction in online food delivery (OFD) service among Malaysian Generation Z

With the new emergence of technology, the food and beverage industry were switch to online and it is called online food delivery service. Young people in Generation Z are the most likely to use OFD services because they did grow up surrounded by technology. The trend of OFD service in Malaysia is gr...

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Bibliographic Details
Main Authors: Anis Zulaikha Rosli, Fairuza Atika Juraimi, Noraini Kamal Bahrom, Nur Hayati Mohd Amri
Format: Undergraduate Final Project Report
Language:English
Published: 2023
Online Access:http://discol.umk.edu.my/id/eprint/13338/1/SAL%2022.pdf
http://discol.umk.edu.my/id/eprint/13338/
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