The study on factors affecting online food delivery services among students in Universiti Malaysia Kelantan

Online food delivery (OFD) services have recently been a new phenomenon in Malaysia, with various online food applications. Reaching customers and offering them high-quality services are the goals of online food delivery (OFD) providers. Therefore, this study aims to study factors affecting online f...

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Main Authors: Balqis Mohd Shukri, Kayalvizhi Ramachandran, Lim Kok Soon, Muhammad Suffian Sulaiman
Format: Undergraduate Final Project Report
Language:English
Published: 2023
Online Access:http://discol.umk.edu.my/id/eprint/13328/1/SAL%2013.pdf
http://discol.umk.edu.my/id/eprint/13328/
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spelling my.umk.eprints.133282023-06-07T02:02:59Z http://discol.umk.edu.my/id/eprint/13328/ The study on factors affecting online food delivery services among students in Universiti Malaysia Kelantan Balqis Mohd Shukri Kayalvizhi Ramachandran Lim Kok Soon Muhammad Suffian Sulaiman Online food delivery (OFD) services have recently been a new phenomenon in Malaysia, with various online food applications. Reaching customers and offering them high-quality services are the goals of online food delivery (OFD) providers. Therefore, this study aims to study factors affecting online food delivery services among students in University Malaysia Kelantan (UMK). A quantitative method is used in completing this research. A simple random sampling is used to collect data, and the structured questionnaire was designed to collect data among student at the University Malaysia Kelantan. The statistical package for sciences (SPSS) version 28 was used for data analysis. The result concluded that the independent variable of service quality, price, and delivery time have a significant relationship with online food delivery services in University Malaysia Kelantan. Limitations of this study and recommendations are included in this study to give a better idea for future researchers related to studies involving online food delivery services in University Malaysia Kelantan. 2023-01-24 Undergraduate Final Project Report NonPeerReviewed text en http://discol.umk.edu.my/id/eprint/13328/1/SAL%2013.pdf Balqis Mohd Shukri and Kayalvizhi Ramachandran and Lim Kok Soon and Muhammad Suffian Sulaiman (2023) The study on factors affecting online food delivery services among students in Universiti Malaysia Kelantan. Final Year Project thesis, Universiti Malaysia Kelantan. (Submitted)
institution Universiti Malaysia Kelantan
building Perpustakaan Universiti Malaysia Kelantan
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Malaysia Kelantan
content_source UMK Institutional Repository
url_provider http://umkeprints.umk.edu.my/
language English
description Online food delivery (OFD) services have recently been a new phenomenon in Malaysia, with various online food applications. Reaching customers and offering them high-quality services are the goals of online food delivery (OFD) providers. Therefore, this study aims to study factors affecting online food delivery services among students in University Malaysia Kelantan (UMK). A quantitative method is used in completing this research. A simple random sampling is used to collect data, and the structured questionnaire was designed to collect data among student at the University Malaysia Kelantan. The statistical package for sciences (SPSS) version 28 was used for data analysis. The result concluded that the independent variable of service quality, price, and delivery time have a significant relationship with online food delivery services in University Malaysia Kelantan. Limitations of this study and recommendations are included in this study to give a better idea for future researchers related to studies involving online food delivery services in University Malaysia Kelantan.
format Undergraduate Final Project Report
author Balqis Mohd Shukri
Kayalvizhi Ramachandran
Lim Kok Soon
Muhammad Suffian Sulaiman
spellingShingle Balqis Mohd Shukri
Kayalvizhi Ramachandran
Lim Kok Soon
Muhammad Suffian Sulaiman
The study on factors affecting online food delivery services among students in Universiti Malaysia Kelantan
author_facet Balqis Mohd Shukri
Kayalvizhi Ramachandran
Lim Kok Soon
Muhammad Suffian Sulaiman
author_sort Balqis Mohd Shukri
title The study on factors affecting online food delivery services among students in Universiti Malaysia Kelantan
title_short The study on factors affecting online food delivery services among students in Universiti Malaysia Kelantan
title_full The study on factors affecting online food delivery services among students in Universiti Malaysia Kelantan
title_fullStr The study on factors affecting online food delivery services among students in Universiti Malaysia Kelantan
title_full_unstemmed The study on factors affecting online food delivery services among students in Universiti Malaysia Kelantan
title_sort study on factors affecting online food delivery services among students in universiti malaysia kelantan
publishDate 2023
url http://discol.umk.edu.my/id/eprint/13328/1/SAL%2013.pdf
http://discol.umk.edu.my/id/eprint/13328/
_version_ 1768013598881218560
score 13.211869