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The distribution challenges faced by the courier services in Kelantan – The special study with road transportation

Recently, the issue of most of people does not know about the distribution challenges faced by the courier services in Kelantan. Therefore, this study aims to study the distribution challenges faced by the courier services in Kelantan – the special study with road transportation. A quantitative meth...

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Main Authors: Ruban Raj Thangaraja, Ariff Lukman Yusoff, Muhamad Alif Syamil Mahadi, Nurul Izzati Harison
Format: Undergraduate Final Project Report
Language:English
Published: 2023
Online Access:http://discol.umk.edu.my/id/eprint/13309/1/SAL%208.pdf
http://discol.umk.edu.my/id/eprint/13309/
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spelling my.umk.eprints.133092023-06-06T07:00:02Z http://discol.umk.edu.my/id/eprint/13309/ The distribution challenges faced by the courier services in Kelantan – The special study with road transportation Ruban Raj Thangaraja Ariff Lukman Yusoff Muhamad Alif Syamil Mahadi Nurul Izzati Harison Recently, the issue of most of people does not know about the distribution challenges faced by the courier services in Kelantan. Therefore, this study aims to study the distribution challenges faced by the courier services in Kelantan – the special study with road transportation. A quantitative method is used in completing this research. Simple random sampling is used to collect data and the structured questionnaire was designed to collect data from 384 respondents. The Statistical Package for Sciences (SPSS) version 25 and PLS 4.0 was used for data analysis. The results concluded that the independent variables of the manpower shortage, weather conditions, road conditions, and vehicle conditions distribution challenges faced by the courier services in Kelantan are towards customer satisfaction. Limitations of this study and recommendations are included in this study to give a better idea for future researchers related to studies involving the distribution challenges faced by the courier services in Kelantan. 2023-01-26 Undergraduate Final Project Report NonPeerReviewed text en http://discol.umk.edu.my/id/eprint/13309/1/SAL%208.pdf Ruban Raj Thangaraja and Ariff Lukman Yusoff and Muhamad Alif Syamil Mahadi and Nurul Izzati Harison (2023) The distribution challenges faced by the courier services in Kelantan – The special study with road transportation. Final Year Project thesis, Universiti Malaysia Kelantan. (Submitted)
institution Universiti Malaysia Kelantan
building Perpustakaan Universiti Malaysia Kelantan
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Malaysia Kelantan
content_source UMK Institutional Repository
url_provider http://umkeprints.umk.edu.my/
language English
description Recently, the issue of most of people does not know about the distribution challenges faced by the courier services in Kelantan. Therefore, this study aims to study the distribution challenges faced by the courier services in Kelantan – the special study with road transportation. A quantitative method is used in completing this research. Simple random sampling is used to collect data and the structured questionnaire was designed to collect data from 384 respondents. The Statistical Package for Sciences (SPSS) version 25 and PLS 4.0 was used for data analysis. The results concluded that the independent variables of the manpower shortage, weather conditions, road conditions, and vehicle conditions distribution challenges faced by the courier services in Kelantan are towards customer satisfaction. Limitations of this study and recommendations are included in this study to give a better idea for future researchers related to studies involving the distribution challenges faced by the courier services in Kelantan.
format Undergraduate Final Project Report
author Ruban Raj Thangaraja
Ariff Lukman Yusoff
Muhamad Alif Syamil Mahadi
Nurul Izzati Harison
spellingShingle Ruban Raj Thangaraja
Ariff Lukman Yusoff
Muhamad Alif Syamil Mahadi
Nurul Izzati Harison
The distribution challenges faced by the courier services in Kelantan – The special study with road transportation
author_facet Ruban Raj Thangaraja
Ariff Lukman Yusoff
Muhamad Alif Syamil Mahadi
Nurul Izzati Harison
author_sort Ruban Raj Thangaraja
title The distribution challenges faced by the courier services in Kelantan – The special study with road transportation
title_short The distribution challenges faced by the courier services in Kelantan – The special study with road transportation
title_full The distribution challenges faced by the courier services in Kelantan – The special study with road transportation
title_fullStr The distribution challenges faced by the courier services in Kelantan – The special study with road transportation
title_full_unstemmed The distribution challenges faced by the courier services in Kelantan – The special study with road transportation
title_sort distribution challenges faced by the courier services in kelantan – the special study with road transportation
publishDate 2023
url http://discol.umk.edu.my/id/eprint/13309/1/SAL%208.pdf
http://discol.umk.edu.my/id/eprint/13309/
_version_ 1768013596381413376
score 13.211869

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