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Factors influence consumer acceptance of cashless payment among staff of Universiti Malaysia Kelantan

Cashless Payment is one in which products and services are traded without the use of actual cash, particularly when done electronically. The consumer acceptance of cashless transactions may be influenced by customers' knowledge and skills regarding their technical capability. There are a variet...

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Main Authors: Ahmad Rasydan Razali, Amira Fatini Salehhudin, Chan Chun Lee, Intan Nur Syafiqah Moktar
Format: Undergraduate Final Project Report
Language:English
Published: 2023
Online Access:http://discol.umk.edu.my/id/eprint/13050/1/SAK5.pdf
http://discol.umk.edu.my/id/eprint/13050/
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spelling my.umk.eprints.130502023-04-26T01:17:12Z http://discol.umk.edu.my/id/eprint/13050/ Factors influence consumer acceptance of cashless payment among staff of Universiti Malaysia Kelantan Ahmad Rasydan Razali Amira Fatini Salehhudin Chan Chun Lee Intan Nur Syafiqah Moktar Cashless Payment is one in which products and services are traded without the use of actual cash, particularly when done electronically. The consumer acceptance of cashless transactions may be influenced by customers' knowledge and skills regarding their technical capability. There are a variety of uses of cashless payment. This research aims to examine the factors influence consumer acceptance of cashless payment among staff of Universiti Malaysia Kelantan. This study showed that the factors that influence consumer acceptance of cashless payment is performance expectancy, facilitating condition, social influence, innovativeness, perceived technology security, and hedonic motivation. This decision may have been influenced by the benefits of cashless payment, which encourage its use. As a result, cashless payments are becoming more popular in Malaysia, especially in light of government encouragement for the transition to a cashless society and the impact of the COVID-19 pandemic, which has altered people's habits. Making sure that people may use cashless payment to attain financial inclusion is crucial if we are to transition to a cashless society. The purpose of this study is to examine the consumer acceptance of cashless payment users among the staff of Universiti Malaysia Kelantan, which is divided into three places of Universiti Malaysia Kelantan, namely the Kota, Bachok, and Jeli campuses. 2023-02-01 Undergraduate Final Project Report NonPeerReviewed text en http://discol.umk.edu.my/id/eprint/13050/1/SAK5.pdf Ahmad Rasydan Razali and Amira Fatini Salehhudin and Chan Chun Lee and Intan Nur Syafiqah Moktar (2023) Factors influence consumer acceptance of cashless payment among staff of Universiti Malaysia Kelantan. Final Year Project thesis, Universiti Malaysia Kelantan. (Submitted)
institution Universiti Malaysia Kelantan
building Perpustakaan Universiti Malaysia Kelantan
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Malaysia Kelantan
content_source UMK Institutional Repository
url_provider http://umkeprints.umk.edu.my/
language English
description Cashless Payment is one in which products and services are traded without the use of actual cash, particularly when done electronically. The consumer acceptance of cashless transactions may be influenced by customers' knowledge and skills regarding their technical capability. There are a variety of uses of cashless payment. This research aims to examine the factors influence consumer acceptance of cashless payment among staff of Universiti Malaysia Kelantan. This study showed that the factors that influence consumer acceptance of cashless payment is performance expectancy, facilitating condition, social influence, innovativeness, perceived technology security, and hedonic motivation. This decision may have been influenced by the benefits of cashless payment, which encourage its use. As a result, cashless payments are becoming more popular in Malaysia, especially in light of government encouragement for the transition to a cashless society and the impact of the COVID-19 pandemic, which has altered people's habits. Making sure that people may use cashless payment to attain financial inclusion is crucial if we are to transition to a cashless society. The purpose of this study is to examine the consumer acceptance of cashless payment users among the staff of Universiti Malaysia Kelantan, which is divided into three places of Universiti Malaysia Kelantan, namely the Kota, Bachok, and Jeli campuses.
format Undergraduate Final Project Report
author Ahmad Rasydan Razali
Amira Fatini Salehhudin
Chan Chun Lee
Intan Nur Syafiqah Moktar
spellingShingle Ahmad Rasydan Razali
Amira Fatini Salehhudin
Chan Chun Lee
Intan Nur Syafiqah Moktar
Factors influence consumer acceptance of cashless payment among staff of Universiti Malaysia Kelantan
author_facet Ahmad Rasydan Razali
Amira Fatini Salehhudin
Chan Chun Lee
Intan Nur Syafiqah Moktar
author_sort Ahmad Rasydan Razali
title Factors influence consumer acceptance of cashless payment among staff of Universiti Malaysia Kelantan
title_short Factors influence consumer acceptance of cashless payment among staff of Universiti Malaysia Kelantan
title_full Factors influence consumer acceptance of cashless payment among staff of Universiti Malaysia Kelantan
title_fullStr Factors influence consumer acceptance of cashless payment among staff of Universiti Malaysia Kelantan
title_full_unstemmed Factors influence consumer acceptance of cashless payment among staff of Universiti Malaysia Kelantan
title_sort factors influence consumer acceptance of cashless payment among staff of universiti malaysia kelantan
publishDate 2023
url http://discol.umk.edu.my/id/eprint/13050/1/SAK5.pdf
http://discol.umk.edu.my/id/eprint/13050/
_version_ 1764227184018325504
score 13.211869

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