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Challenges of new venture growth in service industry: case study of company secretary in Kelantan, Malaysia.

The main objective of this research is to explore the challenges that can hinder the growth of the new venture in service industries. The decline of new venture growth could contribute to the deterioration of economic growth. Previous studies on challenges in new venture growth only identified certa...

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Main Author: Siti Som Husin
Format: UMK Etheses
Language:English
Published: 2018
Online Access:http://discol.umk.edu.my/id/eprint/10230/7/45%20SITI%20SOM%20HUSIN-A14D001F.pdf
http://discol.umk.edu.my/id/eprint/10230/
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spelling my.umk.eprints.102302022-07-20T04:34:39Z http://discol.umk.edu.my/id/eprint/10230/ Challenges of new venture growth in service industry: case study of company secretary in Kelantan, Malaysia. Siti Som Husin The main objective of this research is to explore the challenges that can hinder the growth of the new venture in service industries. The decline of new venture growth could contribute to the deterioration of economic growth. Previous studies on challenges in new venture growth only identified certain issues such as financial, management skills, human resources, technology, customer satisfaction in isolation but not from the holistic perspective. Hence, the context of this study focuses on service industry. This study explores the challenges of new venture growth from entrepreneur, oganisation and environment domains within the service industry in order to understand the phenomenon. To achieve the objectives, this study employs qualitative research methods using an inductive approach, case study strategy and thematic data analysis technique. Four cases of companies secretary were involved in this study. The main data source was the interview transcripts. The interview transcripts has been manually analyzed by using thematic data analysis. This study finally comes out with triadic model that reveals all the challenges in new venture growth in service industry. Future research should focus more on qualitative study but in different context of service industry because each context has different growth challenges and unique characteristic. 2018 UMK Etheses NonPeerReviewed text en http://discol.umk.edu.my/id/eprint/10230/7/45%20SITI%20SOM%20HUSIN-A14D001F.pdf Siti Som Husin (2018) Challenges of new venture growth in service industry: case study of company secretary in Kelantan, Malaysia. Masters thesis, Universiti Malaysia Kelantan.
institution Universiti Malaysia Kelantan
building Perpustakaan Universiti Malaysia Kelantan
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Malaysia Kelantan
content_source UMK Institutional Repository
url_provider http://umkeprints.umk.edu.my/
language English
description The main objective of this research is to explore the challenges that can hinder the growth of the new venture in service industries. The decline of new venture growth could contribute to the deterioration of economic growth. Previous studies on challenges in new venture growth only identified certain issues such as financial, management skills, human resources, technology, customer satisfaction in isolation but not from the holistic perspective. Hence, the context of this study focuses on service industry. This study explores the challenges of new venture growth from entrepreneur, oganisation and environment domains within the service industry in order to understand the phenomenon. To achieve the objectives, this study employs qualitative research methods using an inductive approach, case study strategy and thematic data analysis technique. Four cases of companies secretary were involved in this study. The main data source was the interview transcripts. The interview transcripts has been manually analyzed by using thematic data analysis. This study finally comes out with triadic model that reveals all the challenges in new venture growth in service industry. Future research should focus more on qualitative study but in different context of service industry because each context has different growth challenges and unique characteristic.
format UMK Etheses
author Siti Som Husin
spellingShingle Siti Som Husin
Challenges of new venture growth in service industry: case study of company secretary in Kelantan, Malaysia.
author_facet Siti Som Husin
author_sort Siti Som Husin
title Challenges of new venture growth in service industry: case study of company secretary in Kelantan, Malaysia.
title_short Challenges of new venture growth in service industry: case study of company secretary in Kelantan, Malaysia.
title_full Challenges of new venture growth in service industry: case study of company secretary in Kelantan, Malaysia.
title_fullStr Challenges of new venture growth in service industry: case study of company secretary in Kelantan, Malaysia.
title_full_unstemmed Challenges of new venture growth in service industry: case study of company secretary in Kelantan, Malaysia.
title_sort challenges of new venture growth in service industry: case study of company secretary in kelantan, malaysia.
publishDate 2018
url http://discol.umk.edu.my/id/eprint/10230/7/45%20SITI%20SOM%20HUSIN-A14D001F.pdf
http://discol.umk.edu.my/id/eprint/10230/
_version_ 1763304220132376576
score 13.211869

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