Improving delivery of shared public services in Kampala capital city authority Uganda / Nabukeera Madinah
The increasing importance to improve efficiency in Public sector in Uganda allowed the innovative shared service model to operate with a view of lowering costs, improving efficiency and service delivery. This thesis aims to explore whether application of the model resulted into service satisfaction...
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| Format: | Thesis |
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2014
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| Online Access: | http://studentsrepo.um.edu.my/4961/1/FINAL_TABLE_OF_CONTENT%2DPRINT_MODIFIED_TO_AFTER_VIVA%2DPRINT.pdf http://studentsrepo.um.edu.my/4961/2/madinah2%2DFinal_Thesis_After_Viva1.pdf http://studentsrepo.um.edu.my/4961/ |
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