Esp for hospitality and tourism students : a needs analysis / Krishna Rubi Munusamy.
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http://studentsrepo.um.edu.my/3062/1/ABSTRACT.pdfhttp://studentsrepo.um.edu.my/3062/2/INTRO.pdf
http://studentsrepo.um.edu.my/3062/3/CHAPTER1.pdf
http://studentsrepo.um.edu.my/3062/4/CHAPTER2.pdf
http://studentsrepo.um.edu.my/3062/5/CHAPTER3.pdf
http://studentsrepo.um.edu.my/3062/6/CHAPTER4.pdf
http://studentsrepo.um.edu.my/3062/7/CHAPTER5.pdf
http://studentsrepo.um.edu.my/3062/8/REFERENCE.pdf
http://studentsrepo.um.edu.my/3062/9/APPENDIX.pdf
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