Engaging appreciative inquiry in exploring accessibility needs among vulnerable community in Kuala Lumpur neighbourhood

Neighborhood accessibility affects a wider range of people, especially the vulnerable groups. The disablement of the built environment imposes limitation for the vulnerable groups to reach facilities and services independently. The built environment can only be effective when it is interconnected an...

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Main Authors: Ab Ghafar, Norafida, Adam, Mastura, Goh, Hong Ching, Abubakar, Ahmed, Al-Sharaa, Ammar
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Published: Faculty of Built Environment, University of Malaya 2022
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Online Access:http://eprints.um.edu.my/43984/
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spelling my.um.eprints.439842024-01-26T02:07:00Z http://eprints.um.edu.my/43984/ Engaging appreciative inquiry in exploring accessibility needs among vulnerable community in Kuala Lumpur neighbourhood Ab Ghafar, Norafida Adam, Mastura Goh, Hong Ching Abubakar, Ahmed Al-Sharaa, Ammar NA Architecture Neighborhood accessibility affects a wider range of people, especially the vulnerable groups. The disablement of the built environment imposes limitation for the vulnerable groups to reach facilities and services independently. The built environment can only be effective when it is interconnected and seamless. Research in the past focuses on problem base approach which had little success in eliciting responses from stakeholders for sustainable change in their built environment. This research investigates accessibility experience in the built environment through social process of meaning-making based on positive and constructive interactions. This qualitative research using focus group discussion (FGD) employs an appreciative inquiry (AI) to collect and decode data in four stages; discovery, dream, design, and destiny. The FGD involved stakeholders including vulnerable communities; the elderly, pregnant women, mothers with toddlers, persons with disabilities (PwD), academicians and NGOs. Findings revealed collective priorities related to the accessibility improvements in the external and internal living environment, the need to enforce national disability law, the actualisation blueprint of the desired future living environment. To create an accessible and sustainable neighbourhood in Kuala Lumpur, the study demonstrated how the Appreciative Inquiry approach generates real community needs and voices those rights holistically. © 2022, University of Malaya. All rights reserved. Faculty of Built Environment, University of Malaya 2022 Article PeerReviewed Ab Ghafar, Norafida and Adam, Mastura and Goh, Hong Ching and Abubakar, Ahmed and Al-Sharaa, Ammar (2022) Engaging appreciative inquiry in exploring accessibility needs among vulnerable community in Kuala Lumpur neighbourhood. Journal of Design and Built Environment, 22 (3). 23 – 39. ISSN 1823-4208,
institution Universiti Malaya
building UM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Malaya
content_source UM Research Repository
url_provider http://eprints.um.edu.my/
topic NA Architecture
spellingShingle NA Architecture
Ab Ghafar, Norafida
Adam, Mastura
Goh, Hong Ching
Abubakar, Ahmed
Al-Sharaa, Ammar
Engaging appreciative inquiry in exploring accessibility needs among vulnerable community in Kuala Lumpur neighbourhood
description Neighborhood accessibility affects a wider range of people, especially the vulnerable groups. The disablement of the built environment imposes limitation for the vulnerable groups to reach facilities and services independently. The built environment can only be effective when it is interconnected and seamless. Research in the past focuses on problem base approach which had little success in eliciting responses from stakeholders for sustainable change in their built environment. This research investigates accessibility experience in the built environment through social process of meaning-making based on positive and constructive interactions. This qualitative research using focus group discussion (FGD) employs an appreciative inquiry (AI) to collect and decode data in four stages; discovery, dream, design, and destiny. The FGD involved stakeholders including vulnerable communities; the elderly, pregnant women, mothers with toddlers, persons with disabilities (PwD), academicians and NGOs. Findings revealed collective priorities related to the accessibility improvements in the external and internal living environment, the need to enforce national disability law, the actualisation blueprint of the desired future living environment. To create an accessible and sustainable neighbourhood in Kuala Lumpur, the study demonstrated how the Appreciative Inquiry approach generates real community needs and voices those rights holistically. © 2022, University of Malaya. All rights reserved.
format Article
author Ab Ghafar, Norafida
Adam, Mastura
Goh, Hong Ching
Abubakar, Ahmed
Al-Sharaa, Ammar
author_facet Ab Ghafar, Norafida
Adam, Mastura
Goh, Hong Ching
Abubakar, Ahmed
Al-Sharaa, Ammar
author_sort Ab Ghafar, Norafida
title Engaging appreciative inquiry in exploring accessibility needs among vulnerable community in Kuala Lumpur neighbourhood
title_short Engaging appreciative inquiry in exploring accessibility needs among vulnerable community in Kuala Lumpur neighbourhood
title_full Engaging appreciative inquiry in exploring accessibility needs among vulnerable community in Kuala Lumpur neighbourhood
title_fullStr Engaging appreciative inquiry in exploring accessibility needs among vulnerable community in Kuala Lumpur neighbourhood
title_full_unstemmed Engaging appreciative inquiry in exploring accessibility needs among vulnerable community in Kuala Lumpur neighbourhood
title_sort engaging appreciative inquiry in exploring accessibility needs among vulnerable community in kuala lumpur neighbourhood
publisher Faculty of Built Environment, University of Malaya
publishDate 2022
url http://eprints.um.edu.my/43984/
_version_ 1789424633550733312
score 13.211869