The mediation effects of finance on the relationship between service quality and performance of hospital facilities management services
Purpose: With rising health-care costs and the financial constraints in most developing countries, prioritization of needs have become an issue of strategic importance in public hospitals. As a result, there is the intense competition of scare resources between core health care and non-core faciliti...
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| Main Authors: | , , |
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| Format: | Article |
| Published: |
Emerald
2022
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| Subjects: | |
| Online Access: | http://eprints.um.edu.my/43216/ https://www.scopus.com/inward/record.uri?eid=2-s2.0-85112119188&doi=10.1108%2fF-12-2020-0130&partnerID=40&md5=0125499ebbc8667d4bbf3dec0d8a82cb |
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