Technological work environment: instrument development and measurement

The workplace environment can be represented by physical, psychosocial, and technological environment scales. Whilst there are established measurement scales for the physical and social environments in existing literature, there has been a lack of development regarding the appropriate operationalisa...

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Main Authors: Akbar, Waqar, Jaafar, Noor Ismawati, Mohezar, Suhana
Format: Article
Published: 2023
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Online Access:http://eprints.um.edu.my/39612/
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spelling my.um.eprints.396122024-10-19T07:51:19Z http://eprints.um.edu.my/39612/ Technological work environment: instrument development and measurement Akbar, Waqar Jaafar, Noor Ismawati Mohezar, Suhana H Social Sciences (General) HD28 Management. Industrial Management The workplace environment can be represented by physical, psychosocial, and technological environment scales. Whilst there are established measurement scales for the physical and social environments in existing literature, there has been a lack of development regarding the appropriate operationalisation and measurement of the technological environment. Given this, the present study develops parsimonious measures for the technological work environment by employing a mixed method approach. This includes generating domains and items from a qualitative content analysis through focus group interviews, establishing the face and content validity of the instrument through consulting experts in the area, evaluating the construct validity by performing exploratory factor analysis and confirmatory factor analysis on data collected from information technology professionals. The study further calculated floor and ceiling effects and test-retest reliability. This study suggests that the technological work environment be measured in three main dimensions, which include connectivity and network and availability of appropriate cutting-edge devices and software applications. The instrument developed can be used by other researchers in conducting future empirical studies in this area. Industry practitioners can also use the instrument in analyzing how well they have satisfied the employees in providing a technologically conducive workplace environment. 2023-01 Article PeerReviewed Akbar, Waqar and Jaafar, Noor Ismawati and Mohezar, Suhana (2023) Technological work environment: instrument development and measurement. Behaviour & Information Technology, 42 (1). pp. 25-45. ISSN 0144-929X, DOI https://doi.org/10.1080/0144929X.2021.2013536 <https://doi.org/10.1080/0144929X.2021.2013536>. 10.1080/0144929X.2021.2013536
institution Universiti Malaya
building UM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Malaya
content_source UM Research Repository
url_provider http://eprints.um.edu.my/
topic H Social Sciences (General)
HD28 Management. Industrial Management
spellingShingle H Social Sciences (General)
HD28 Management. Industrial Management
Akbar, Waqar
Jaafar, Noor Ismawati
Mohezar, Suhana
Technological work environment: instrument development and measurement
description The workplace environment can be represented by physical, psychosocial, and technological environment scales. Whilst there are established measurement scales for the physical and social environments in existing literature, there has been a lack of development regarding the appropriate operationalisation and measurement of the technological environment. Given this, the present study develops parsimonious measures for the technological work environment by employing a mixed method approach. This includes generating domains and items from a qualitative content analysis through focus group interviews, establishing the face and content validity of the instrument through consulting experts in the area, evaluating the construct validity by performing exploratory factor analysis and confirmatory factor analysis on data collected from information technology professionals. The study further calculated floor and ceiling effects and test-retest reliability. This study suggests that the technological work environment be measured in three main dimensions, which include connectivity and network and availability of appropriate cutting-edge devices and software applications. The instrument developed can be used by other researchers in conducting future empirical studies in this area. Industry practitioners can also use the instrument in analyzing how well they have satisfied the employees in providing a technologically conducive workplace environment.
format Article
author Akbar, Waqar
Jaafar, Noor Ismawati
Mohezar, Suhana
author_facet Akbar, Waqar
Jaafar, Noor Ismawati
Mohezar, Suhana
author_sort Akbar, Waqar
title Technological work environment: instrument development and measurement
title_short Technological work environment: instrument development and measurement
title_full Technological work environment: instrument development and measurement
title_fullStr Technological work environment: instrument development and measurement
title_full_unstemmed Technological work environment: instrument development and measurement
title_sort technological work environment: instrument development and measurement
publishDate 2023
url http://eprints.um.edu.my/39612/
_version_ 1814047531733090304
score 13.211869