Staff View: Assessment of burnout among emergency medicine healthcare workers in a teaching hospital in Malaysia during COVID-19 pandemic

Assessment of burnout among emergency medicine healthcare workers in a teaching hospital in Malaysia during COVID-19 pandemic

Introduction: Burnout is a syndrome occurring from an overwhelming workplace stress. The study was done at a large teaching hospital identified as a COVID-19 treating hospital. During COVID-19 pandemic, the country was in Movement Control Order since 18 March 2020 to contain the spread of the virus,...

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Main Authors:	Zakaria, Mohd Idzwan, Remeli, Ruzaina, Ahmad Shahamir, Mohd Fitri, Md Yusuf, Mohd Hafyzuddin, Azizah Ariffin, Mohammad Aizuddin, Noor Azhar, Abdul Muhaimin
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Published:	SAGE Publication Ltd 2021
Subjects:	R Medicine
Online Access:	http://eprints.um.edu.my/28231/
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spelling	my.um.eprints.282312022-03-05T02:23:21Z http://eprints.um.edu.my/28231/ Assessment of burnout among emergency medicine healthcare workers in a teaching hospital in Malaysia during COVID-19 pandemic Zakaria, Mohd Idzwan Remeli, Ruzaina Ahmad Shahamir, Mohd Fitri Md Yusuf, Mohd Hafyzuddin Azizah Ariffin, Mohammad Aizuddin Noor Azhar, Abdul Muhaimin R Medicine Introduction: Burnout is a syndrome occurring from an overwhelming workplace stress. The study was done at a large teaching hospital identified as a COVID-19 treating hospital. During COVID-19 pandemic, the country was in Movement Control Order since 18 March 2020 to contain the spread of the virus, and thus, it has increased the job workload and responsibility. The purpose of this study was to identify the prevalence of burnout among emergency healthcare worker in this hospital and to identify the factors contributed to the burnout. Methods: A cross-sectional study was conducted using a questionnaire among emergency healthcare worker from 8 May 2020 to 15 May 2020 during the Conditional Movement Control Order. The questionnaire was adapted from Michelle Post, Public Welfare, Vol. 39, No. 1, 1981, American Public Welfare Association and distributed via Google Forms. It consisted of 28 questions and was rated based on a five-point Likert-type scale. The questions were then summed up to determine the burnout levels. Results: There were 216 respondents with 65.7% were nurses, 17.1% were doctors, and the rest were assistant medical officer. 51.3% of the respondents had burnout with 61.2% of nurses, 35.1% of doctors, and 29.6% of assistant medical officer. There was weak correlation (r = 0.148) with the years of experience working in emergency department and the level of burnout (p = 0.03). Among the burnout features were fatigue with 52.2% and frequent physical illness and feel unappreciated with 48.6% and 45.9%, respectively. The job-related issues which predisposed to burnout were demand coping with an angry public with 70.2%, job overload 63.9%, lack clear guideline or rapid program changes 54%, and pay too little 53.1%. Conclusion: Emergency healthcare worker has a high rate of burnout especially among the nurses. The factors leading to burnout were frequent exposure to angry public, job overload, lack of clear guidelines, and perception of underpaid. SAGE Publication Ltd 2021-07 Article PeerReviewed Zakaria, Mohd Idzwan and Remeli, Ruzaina and Ahmad Shahamir, Mohd Fitri and Md Yusuf, Mohd Hafyzuddin and Azizah Ariffin, Mohammad Aizuddin and Noor Azhar, Abdul Muhaimin (2021) Assessment of burnout among emergency medicine healthcare workers in a teaching hospital in Malaysia during COVID-19 pandemic. Hong Kong Journal of Emergency Medicine, 28 (4). pp. 254-259. ISSN 1024-9079, DOI https://doi.org/10.1177/1024907921989499 <https://doi.org/10.1177/1024907921989499>. 10.1177/1024907921989499
institution	Universiti Malaya
building	UM Library
collection	Institutional Repository
continent	Asia
country	Malaysia
content_provider	Universiti Malaya
content_source	UM Research Repository
url_provider	http://eprints.um.edu.my/
topic	R Medicine
spellingShingle	R Medicine Zakaria, Mohd Idzwan Remeli, Ruzaina Ahmad Shahamir, Mohd Fitri Md Yusuf, Mohd Hafyzuddin Azizah Ariffin, Mohammad Aizuddin Noor Azhar, Abdul Muhaimin Assessment of burnout among emergency medicine healthcare workers in a teaching hospital in Malaysia during COVID-19 pandemic
description	Introduction: Burnout is a syndrome occurring from an overwhelming workplace stress. The study was done at a large teaching hospital identified as a COVID-19 treating hospital. During COVID-19 pandemic, the country was in Movement Control Order since 18 March 2020 to contain the spread of the virus, and thus, it has increased the job workload and responsibility. The purpose of this study was to identify the prevalence of burnout among emergency healthcare worker in this hospital and to identify the factors contributed to the burnout. Methods: A cross-sectional study was conducted using a questionnaire among emergency healthcare worker from 8 May 2020 to 15 May 2020 during the Conditional Movement Control Order. The questionnaire was adapted from Michelle Post, Public Welfare, Vol. 39, No. 1, 1981, American Public Welfare Association and distributed via Google Forms. It consisted of 28 questions and was rated based on a five-point Likert-type scale. The questions were then summed up to determine the burnout levels. Results: There were 216 respondents with 65.7% were nurses, 17.1% were doctors, and the rest were assistant medical officer. 51.3% of the respondents had burnout with 61.2% of nurses, 35.1% of doctors, and 29.6% of assistant medical officer. There was weak correlation (r = 0.148) with the years of experience working in emergency department and the level of burnout (p = 0.03). Among the burnout features were fatigue with 52.2% and frequent physical illness and feel unappreciated with 48.6% and 45.9%, respectively. The job-related issues which predisposed to burnout were demand coping with an angry public with 70.2%, job overload 63.9%, lack clear guideline or rapid program changes 54%, and pay too little 53.1%. Conclusion: Emergency healthcare worker has a high rate of burnout especially among the nurses. The factors leading to burnout were frequent exposure to angry public, job overload, lack of clear guidelines, and perception of underpaid.
format	Article
author	Zakaria, Mohd Idzwan Remeli, Ruzaina Ahmad Shahamir, Mohd Fitri Md Yusuf, Mohd Hafyzuddin Azizah Ariffin, Mohammad Aizuddin Noor Azhar, Abdul Muhaimin
author_facet	Zakaria, Mohd Idzwan Remeli, Ruzaina Ahmad Shahamir, Mohd Fitri Md Yusuf, Mohd Hafyzuddin Azizah Ariffin, Mohammad Aizuddin Noor Azhar, Abdul Muhaimin
author_sort	Zakaria, Mohd Idzwan
title	Assessment of burnout among emergency medicine healthcare workers in a teaching hospital in Malaysia during COVID-19 pandemic
title_short	Assessment of burnout among emergency medicine healthcare workers in a teaching hospital in Malaysia during COVID-19 pandemic
title_full	Assessment of burnout among emergency medicine healthcare workers in a teaching hospital in Malaysia during COVID-19 pandemic
title_fullStr	Assessment of burnout among emergency medicine healthcare workers in a teaching hospital in Malaysia during COVID-19 pandemic
title_full_unstemmed	Assessment of burnout among emergency medicine healthcare workers in a teaching hospital in Malaysia during COVID-19 pandemic
title_sort	assessment of burnout among emergency medicine healthcare workers in a teaching hospital in malaysia during covid-19 pandemic
publisher	SAGE Publication Ltd
publishDate	2021
url	http://eprints.um.edu.my/28231/
_version_	1735409545989062656
score	13.211869

Assessment of burnout among emergency medicine healthcare workers in a teaching hospital in Malaysia during COVID-19 pandemic

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