Service customer orientation and social sustainability: The case of small medium enterprises
Social sustainability is an intricate subject with interrelated but distinct components. This paper measures social sustainability as an employee outcome, customer outcome and organizational outcome. To test the strategy-sustainability relationship model, this study examines service customer orienta...
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| Main Authors: | , , |
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| Format: | Article |
| Published: |
Elsevier Science Inc
2021
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| Subjects: | |
| Online Access: | http://eprints.um.edu.my/27599/ |
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