A semi-supervised approach in detecting sentiment and emotion based on digital payment reviews

This paper investigates the sentiment and emotion of digital payment application consumers using a hybrid approach consisting of both supervised and unsupervised machine learning techniques. Support vector machine, random forest and Naive Bayes were modeled for sentiment and emotion analyses, wherea...

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Bibliographic Details
Main Authors: Balakrishnan, Vimala, Lok, Pik Yin, Abdul Rahim, Hajar
Format: Article
Published: Springer Verlag 2021
Subjects:
Online Access:http://eprints.um.edu.my/27117/
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