How does total quality management influence the loan quality of the bank?
This paper aims to investigate whether, and to what extent, total quality management (TQM) influences bank loan quality. We propose an approach to measure TQM for evaluating this relationship. The proposed measure is the residual from the Fama–MacBeth regression based on bank efficiency proxied by t...
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| 主要な著者: | , , |
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| フォーマット: | 論文 |
| 出版事項: |
Taylor & Francis
2018
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| 主題: | |
| オンライン･アクセス: | http://eprints.um.edu.my/22357/ https://doi.org/10.1080/14783363.2016.1180954 |
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