Good documentation practices: UM experience

This paper discusses the requirement of documentation system in the context of higher education. The characteristic of a document system should include proper control, relevant, dynamic, currency, accessibility, scope, ownership / authority, record. At University of Malaya (UM) the document system...

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Main Authors: Fong, M.Y., Kiran, K., Nik Ahmad, Kamal, Suzeini, A.H.
Format: Conference or Workshop Item
Language:English
Published: 2007
Subjects:
Online Access:http://eprints.um.edu.my/2226/1/GOOD_DOCUMENTATION_PRACTICES.pdf
http://eprints.um.edu.my/2226/
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spelling my.um.eprints.22262014-12-26T05:24:47Z http://eprints.um.edu.my/2226/ Good documentation practices: UM experience Fong, M.Y. Kiran, K. Nik Ahmad, Kamal Suzeini, A.H. Information resources (General) This paper discusses the requirement of documentation system in the context of higher education. The characteristic of a document system should include proper control, relevant, dynamic, currency, accessibility, scope, ownership / authority, record. At University of Malaya (UM) the document system encompass all documents which are required under the MS ISO 9001:2000 and organizational needs. Currently, it consists of a Quality Manual, 30 Quality Procedures and 428 Work Instructions, 32 Document Specifications, 4 Guide Lines and Quality Records. Initially these documents were in printed format and CD ROM and were distributed manually to the respective departments and units. Due to logistic and economic reasons, the documents were converted into electronic format, first in pdf format and finally as hypertext format (html). An E-document System has many advantages. First, it ensures the availability of documents to all staff and students at any time. These documents can be accessed without the need of any specific software or operating system. Accessibility is through any computer within the campus that has an Internet connection. Challenges to the documentation are manifold. In the wake of major changes introduced by management and supporting services, the system has to respond rapidly in keeping up to the needs of the documentation. Process owners should be given access to amend documents online in order to speed up dissemination of information and new or amended procedures to the campus. Relevant or critical documents such as course pro-forma and curricula have to be centralized as measures as an authorized source of reference. 2007 Conference or Workshop Item NonPeerReviewed application/pdf en http://eprints.um.edu.my/2226/1/GOOD_DOCUMENTATION_PRACTICES.pdf Fong, M.Y. and Kiran, K. and Nik Ahmad, Kamal and Suzeini, A.H. (2007) Good documentation practices: UM experience. In: Regional conference on quality in higher education “Quality driven initiatives: sharing good practices in higher education”, 10-11 Dec 2007, Hilton Petaling Jaya, Malaysia. (Unpublished)
institution Universiti Malaya
building UM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Malaya
content_source UM Research Repository
url_provider http://eprints.um.edu.my/
language English
topic Information resources (General)
spellingShingle Information resources (General)
Fong, M.Y.
Kiran, K.
Nik Ahmad, Kamal
Suzeini, A.H.
Good documentation practices: UM experience
description This paper discusses the requirement of documentation system in the context of higher education. The characteristic of a document system should include proper control, relevant, dynamic, currency, accessibility, scope, ownership / authority, record. At University of Malaya (UM) the document system encompass all documents which are required under the MS ISO 9001:2000 and organizational needs. Currently, it consists of a Quality Manual, 30 Quality Procedures and 428 Work Instructions, 32 Document Specifications, 4 Guide Lines and Quality Records. Initially these documents were in printed format and CD ROM and were distributed manually to the respective departments and units. Due to logistic and economic reasons, the documents were converted into electronic format, first in pdf format and finally as hypertext format (html). An E-document System has many advantages. First, it ensures the availability of documents to all staff and students at any time. These documents can be accessed without the need of any specific software or operating system. Accessibility is through any computer within the campus that has an Internet connection. Challenges to the documentation are manifold. In the wake of major changes introduced by management and supporting services, the system has to respond rapidly in keeping up to the needs of the documentation. Process owners should be given access to amend documents online in order to speed up dissemination of information and new or amended procedures to the campus. Relevant or critical documents such as course pro-forma and curricula have to be centralized as measures as an authorized source of reference.
format Conference or Workshop Item
author Fong, M.Y.
Kiran, K.
Nik Ahmad, Kamal
Suzeini, A.H.
author_facet Fong, M.Y.
Kiran, K.
Nik Ahmad, Kamal
Suzeini, A.H.
author_sort Fong, M.Y.
title Good documentation practices: UM experience
title_short Good documentation practices: UM experience
title_full Good documentation practices: UM experience
title_fullStr Good documentation practices: UM experience
title_full_unstemmed Good documentation practices: UM experience
title_sort good documentation practices: um experience
publishDate 2007
url http://eprints.um.edu.my/2226/1/GOOD_DOCUMENTATION_PRACTICES.pdf
http://eprints.um.edu.my/2226/
_version_ 1643686878265737216
score 13.211869