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Barriers in obtaining primary health care services from public clinics by non-citizen labors in Malaysia

Non-citizen labors in the country have been found to face difficulties in accessing healthcare services. The study seeks to investigate the existence of barriers in accessing primary healthcare services by non-citizen labors in Malaysia. This study was conducted on 323 non-citizen labors residing in...

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Main Authors: Sohrabi, M., Osman, Ahmad Farid, Tumin, M.
Format: Article
Language:English
Published: Asia Pacific Higher Learning Sdn Bhd. 2018
Subjects:
H Social Sciences (General)
HB Economic Theory
HD Industries. Land use. Labor
Online Access:http://eprints.um.edu.my/18539/1/BARRIERS_IN_OBTAINING_PRIMARY.pdf
http://eprints.um.edu.my/18539/
http://www.mjmr.com.my/
http://apps.mjmr.com.my/uploadedfiles/article_pdfs/55a6573c-9c3f-491e-b5b6-16ee6c158b35.pdf
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spelling my.um.eprints.185392019-12-20T07:05:59Z http://eprints.um.edu.my/18539/ Barriers in obtaining primary health care services from public clinics by non-citizen labors in Malaysia Sohrabi, M. Osman, Ahmad Farid Tumin, M. H Social Sciences (General) HB Economic Theory HD Industries. Land use. Labor Non-citizen labors in the country have been found to face difficulties in accessing healthcare services. The study seeks to investigate the existence of barriers in accessing primary healthcare services by non-citizen labors in Malaysia. This study was conducted on 323 non-citizen labors residing in the urban areas of Malaysia, particularly of Johor Bahru and Klang Valley from May to September 2017. Relevant information regarding the personal barriers (language, preference for physician’s gender, difficulty taking leave from work), structural barriers (availability of public clinic in residential area, travel time to the public clinic, physician’s knowledge and skill) and financial barriers (insurance coverage, fear of losing daily income, transportation costs) on using primary healthcare services at public clinics were obtained. The result of the analysis revealed that the barriers cited by non-citizens to seek primary healthcare in Malaysia were lack of medical insurance protection (75.1%), non-availability of a public clinic in the residential area (38.7%), not receiving the needed or wanted services (21.3%), long travel time to the nearest public clinic (17.3%), language (10.2% of respondents), negative perception about the doctors’ knowledge and skills (9.9%), difficulty taking leave (7.8%), fear of losing daily income (7.7%), high transportation cost (3.7%) and different doctor gender preference (2.5%). Therefore, barriers to access healthcare services among non-citizens exist in Malaysia. Asia Pacific Higher Learning Sdn Bhd. 2018-01 Article PeerReviewed application/pdf en http://eprints.um.edu.my/18539/1/BARRIERS_IN_OBTAINING_PRIMARY.pdf Sohrabi, M. and Osman, Ahmad Farid and Tumin, M. (2018) Barriers in obtaining primary health care services from public clinics by non-citizen labors in Malaysia. Malaysian Journal of Medical Research, 2 (1). pp. 52-60. ISSN 2550-1607 http://www.mjmr.com.my/ http://apps.mjmr.com.my/uploadedfiles/article_pdfs/55a6573c-9c3f-491e-b5b6-16ee6c158b35.pdf
institution Universiti Malaya
building UM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Malaya
content_source UM Research Repository
url_provider http://eprints.um.edu.my/
language English
topic H Social Sciences (General)
HB Economic Theory
HD Industries. Land use. Labor
spellingShingle H Social Sciences (General)
HB Economic Theory
HD Industries. Land use. Labor
Sohrabi, M.
Osman, Ahmad Farid
Tumin, M.
Barriers in obtaining primary health care services from public clinics by non-citizen labors in Malaysia
description Non-citizen labors in the country have been found to face difficulties in accessing healthcare services. The study seeks to investigate the existence of barriers in accessing primary healthcare services by non-citizen labors in Malaysia. This study was conducted on 323 non-citizen labors residing in the urban areas of Malaysia, particularly of Johor Bahru and Klang Valley from May to September 2017. Relevant information regarding the personal barriers (language, preference for physician’s gender, difficulty taking leave from work), structural barriers (availability of public clinic in residential area, travel time to the public clinic, physician’s knowledge and skill) and financial barriers (insurance coverage, fear of losing daily income, transportation costs) on using primary healthcare services at public clinics were obtained. The result of the analysis revealed that the barriers cited by non-citizens to seek primary healthcare in Malaysia were lack of medical insurance protection (75.1%), non-availability of a public clinic in the residential area (38.7%), not receiving the needed or wanted services (21.3%), long travel time to the nearest public clinic (17.3%), language (10.2% of respondents), negative perception about the doctors’ knowledge and skills (9.9%), difficulty taking leave (7.8%), fear of losing daily income (7.7%), high transportation cost (3.7%) and different doctor gender preference (2.5%). Therefore, barriers to access healthcare services among non-citizens exist in Malaysia.
format Article
author Sohrabi, M.
Osman, Ahmad Farid
Tumin, M.
author_facet Sohrabi, M.
Osman, Ahmad Farid
Tumin, M.
author_sort Sohrabi, M.
title Barriers in obtaining primary health care services from public clinics by non-citizen labors in Malaysia
title_short Barriers in obtaining primary health care services from public clinics by non-citizen labors in Malaysia
title_full Barriers in obtaining primary health care services from public clinics by non-citizen labors in Malaysia
title_fullStr Barriers in obtaining primary health care services from public clinics by non-citizen labors in Malaysia
title_full_unstemmed Barriers in obtaining primary health care services from public clinics by non-citizen labors in Malaysia
title_sort barriers in obtaining primary health care services from public clinics by non-citizen labors in malaysia
publisher Asia Pacific Higher Learning Sdn Bhd.
publishDate 2018
url http://eprints.um.edu.my/18539/1/BARRIERS_IN_OBTAINING_PRIMARY.pdf
http://eprints.um.edu.my/18539/
http://www.mjmr.com.my/
http://apps.mjmr.com.my/uploadedfiles/article_pdfs/55a6573c-9c3f-491e-b5b6-16ee6c158b35.pdf
_version_ 1654960682204921856
score 13.211869

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