Cover Image

Quality function deployment approach to measure supply chain performance: A case study on garments accessories industries

In the competitive markets, effective management of supply chain and realisation of customer expectations are crucial factors for the better performance of an organisation. In the modern era, performance measurement has a significant role to get the competitive advantage. Quality function deployment...

Full description

Saved in:
Bibliographic Details
Main Authors: Ashrafuzzaman, Md., Al-Maruf, A., Mahbubul, I.M., Malek, A.B.M.A., Mukaddes, A.M.M.
Format: Article
Published: Inderscience 2016
Subjects:
TJ Mechanical engineering and machinery
Online Access:http://eprints.um.edu.my/18357/
http://www.inderscience.com/storage/f182113124510679.pdf
Tags: Add Tag
No Tags, Be the first to tag this record!
id my.um.eprints.18357
record_format eprints
spelling my.um.eprints.183572017-11-22T01:42:39Z http://eprints.um.edu.my/18357/ Quality function deployment approach to measure supply chain performance: A case study on garments accessories industries Ashrafuzzaman, Md. Al-Maruf, A. Mahbubul, I.M. Malek, A.B.M.A. Mukaddes, A.M.M. TJ Mechanical engineering and machinery In the competitive markets, effective management of supply chain and realisation of customer expectations are crucial factors for the better performance of an organisation. In the modern era, performance measurement has a significant role to get the competitive advantage. Quality function deployment (QFD) methodology is the most reliable and proved method to identify customer-based strategy. The objective of this research is to determine critical customer requirements and prioritise them to determine the critical supply chain factors to improve supply chain performances. This is a case study on six-selected garments accessories industries (GAI) in Bangladesh with respect to 17 readymade garments industries and buying house as a customer. This paper shows a new system of supply chain performance evaluation using transformation matrix called quality function deployment. By this system, it is possible to measure supply chain performance of any kind of manufacturing industry. Research findings can be used for the selection of manufacturing industries supply chain strategy. Inderscience 2016 Article PeerReviewed Ashrafuzzaman, Md. and Al-Maruf, A. and Mahbubul, I.M. and Malek, A.B.M.A. and Mukaddes, A.M.M. (2016) Quality function deployment approach to measure supply chain performance: A case study on garments accessories industries. International Journal of Industrial and Systems Engineering (IJISE), 22 (1). pp. 96-120. ISSN 1748-5037 http://www.inderscience.com/storage/f182113124510679.pdf
institution Universiti Malaya
building UM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Malaya
content_source UM Research Repository
url_provider http://eprints.um.edu.my/
topic TJ Mechanical engineering and machinery
spellingShingle TJ Mechanical engineering and machinery
Ashrafuzzaman, Md.
Al-Maruf, A.
Mahbubul, I.M.
Malek, A.B.M.A.
Mukaddes, A.M.M.
Quality function deployment approach to measure supply chain performance: A case study on garments accessories industries
description In the competitive markets, effective management of supply chain and realisation of customer expectations are crucial factors for the better performance of an organisation. In the modern era, performance measurement has a significant role to get the competitive advantage. Quality function deployment (QFD) methodology is the most reliable and proved method to identify customer-based strategy. The objective of this research is to determine critical customer requirements and prioritise them to determine the critical supply chain factors to improve supply chain performances. This is a case study on six-selected garments accessories industries (GAI) in Bangladesh with respect to 17 readymade garments industries and buying house as a customer. This paper shows a new system of supply chain performance evaluation using transformation matrix called quality function deployment. By this system, it is possible to measure supply chain performance of any kind of manufacturing industry. Research findings can be used for the selection of manufacturing industries supply chain strategy.
format Article
author Ashrafuzzaman, Md.
Al-Maruf, A.
Mahbubul, I.M.
Malek, A.B.M.A.
Mukaddes, A.M.M.
author_facet Ashrafuzzaman, Md.
Al-Maruf, A.
Mahbubul, I.M.
Malek, A.B.M.A.
Mukaddes, A.M.M.
author_sort Ashrafuzzaman, Md.
title Quality function deployment approach to measure supply chain performance: A case study on garments accessories industries
title_short Quality function deployment approach to measure supply chain performance: A case study on garments accessories industries
title_full Quality function deployment approach to measure supply chain performance: A case study on garments accessories industries
title_fullStr Quality function deployment approach to measure supply chain performance: A case study on garments accessories industries
title_full_unstemmed Quality function deployment approach to measure supply chain performance: A case study on garments accessories industries
title_sort quality function deployment approach to measure supply chain performance: a case study on garments accessories industries
publisher Inderscience
publishDate 2016
url http://eprints.um.edu.my/18357/
http://www.inderscience.com/storage/f182113124510679.pdf
_version_ 1643690682843398144
score 13.211869

Similar Items