Social media content analytics: Study on B2C fan-pages
One of the supreme way of directly connecting with consumers via Social Networking Sites (SNS) is to generate a brand page in Facebook (called fan page) containing products information and publish regular po stings on these pages. Customers will reply differently to these postings. In defining the e...
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Main Authors: | , , , , |
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Format: | Conference or Workshop Item |
Language: | English |
Published: |
2017
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Subjects: | |
Online Access: | http://eprints.um.edu.my/18122/1/All.pdf http://eprints.um.edu.my/18122/ |
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