In pursuit of quality - toward MS ISO 9001 : 2000 : The experience of the University of Malaya Library
The article reports on the implementation of MS ISO 9001 :2000 in the University of Malaya Library and is based on practical experiences of the University of Malaya Library between the years 2QOO and 2002 in relation to the implementation of the Quality Management System in the University of Mala...
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| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Perpustakaan Universiti Malaya
2002
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| Subjects: | |
| Online Access: | http://eprints.um.edu.my/15959/1/0001.pdf http://eprints.um.edu.my/15959/ |
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