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Use of social media in disaster relief during the Kuantan (Malaysia) flood

Natural disasters, particularly hydro-meteorological (climate-related) disasters such as droughts, tsunamis, hurricanes, typhoons and floods, have increased in prevalence and severity in recent decades. During these disasters, the most pressing relief needs are food, water, sanitation and shelter. W...

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Main Authors: Chong, T., Pan, S.L., Leong, C., Bahri, S., Ahmad Khan, A.F.
Format: Conference or Workshop Item
Language:English
Published: 2014
Subjects:
T Technology (General)
Online Access:http://eprints.um.edu.my/13094/1/use_of_social_media.pdf
http://eprints.um.edu.my/13094/
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spelling my.um.eprints.130942015-03-24T01:36:36Z http://eprints.um.edu.my/13094/ Use of social media in disaster relief during the Kuantan (Malaysia) flood Chong, T. Pan, S.L. Leong, C. Bahri, S. Ahmad Khan, A.F. T Technology (General) Natural disasters, particularly hydro-meteorological (climate-related) disasters such as droughts, tsunamis, hurricanes, typhoons and floods, have increased in prevalence and severity in recent decades. During these disasters, the most pressing relief needs are food, water, sanitation and shelter. While relief organizations are increasingly utilizing the power of social media for informational tools such as disaster response crisis mapping, social media-derived relief efforts initiated by the general public have also increased in popularity. Compared to relief organizations, which have greater access to resources, relief efforts initiated by the general public are typically less organized and more personal and exploratory in nature. This teaching case provides a detailed examination of grassroots uses of social media aimed at soliciting disaster-related assistance. The case study describes three relief effort initiatives that solicited support for victims of the most recent Malaysian flood. 2014-12 Conference or Workshop Item PeerReviewed application/pdf en http://eprints.um.edu.my/13094/1/use_of_social_media.pdf Chong, T. and Pan, S.L. and Leong, C. and Bahri, S. and Ahmad Khan, A.F. (2014) Use of social media in disaster relief during the Kuantan (Malaysia) flood. In: 35th International Conference on Information Systems, 14-17 Dec 2014, Auckland, New Zealand. (Submitted)
institution Universiti Malaya
building UM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Malaya
content_source UM Research Repository
url_provider http://eprints.um.edu.my/
language English
topic T Technology (General)
spellingShingle T Technology (General)
Chong, T.
Pan, S.L.
Leong, C.
Bahri, S.
Ahmad Khan, A.F.
Use of social media in disaster relief during the Kuantan (Malaysia) flood
description Natural disasters, particularly hydro-meteorological (climate-related) disasters such as droughts, tsunamis, hurricanes, typhoons and floods, have increased in prevalence and severity in recent decades. During these disasters, the most pressing relief needs are food, water, sanitation and shelter. While relief organizations are increasingly utilizing the power of social media for informational tools such as disaster response crisis mapping, social media-derived relief efforts initiated by the general public have also increased in popularity. Compared to relief organizations, which have greater access to resources, relief efforts initiated by the general public are typically less organized and more personal and exploratory in nature. This teaching case provides a detailed examination of grassroots uses of social media aimed at soliciting disaster-related assistance. The case study describes three relief effort initiatives that solicited support for victims of the most recent Malaysian flood.
format Conference or Workshop Item
author Chong, T.
Pan, S.L.
Leong, C.
Bahri, S.
Ahmad Khan, A.F.
author_facet Chong, T.
Pan, S.L.
Leong, C.
Bahri, S.
Ahmad Khan, A.F.
author_sort Chong, T.
title Use of social media in disaster relief during the Kuantan (Malaysia) flood
title_short Use of social media in disaster relief during the Kuantan (Malaysia) flood
title_full Use of social media in disaster relief during the Kuantan (Malaysia) flood
title_fullStr Use of social media in disaster relief during the Kuantan (Malaysia) flood
title_full_unstemmed Use of social media in disaster relief during the Kuantan (Malaysia) flood
title_sort use of social media in disaster relief during the kuantan (malaysia) flood
publishDate 2014
url http://eprints.um.edu.my/13094/1/use_of_social_media.pdf
http://eprints.um.edu.my/13094/
_version_ 1643689461052080128
score 13.211869

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