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Dealing with human issues throughout systems implementation: Guidelines from a psychodynamic perspective

This study is devoted to study the nature and the effects of human issues throughout information systems (IS) implementation projects. These issues normally transcribed as resistance, i.e. negative reactions that impact the project success. Moreover the lack of acceptance can interpret as another ty...

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Main Authors: Razavi, A.M., Ahamad, R.
Format: Conference or Workshop Item
Language:English
Published: 2011
Subjects:
T Technology (General)
Online Access:http://eprints.um.edu.my/12800/1/rp020_ICIFE2011-C020.pdf
http://eprints.um.edu.my/12800/
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spelling my.um.eprints.128002015-02-18T01:26:20Z http://eprints.um.edu.my/12800/ Dealing with human issues throughout systems implementation: Guidelines from a psychodynamic perspective Razavi, A.M. Ahamad, R. T Technology (General) This study is devoted to study the nature and the effects of human issues throughout information systems (IS) implementation projects. These issues normally transcribed as resistance, i.e. negative reactions that impact the project success. Moreover the lack of acceptance can interpret as another type of negative reactions as well. Both have been considered here as reactions to the imposing changes, that attempt to revert to the previous stable state. This paper provides an adaptation of individuals and groups' identification processes from a psychodynamic view. The result is used to describe underlying dynamics of organizations (whether in individual or groups level) from a humanistic view that is particularly appropriate for analyzing irrational and/or unconscious phenomena within an organization. These dynamics are assumed to show the current balance of psychic forces and its resulting stability states of the organization and later, used as a source to extract general recommendations and guidelines for practitioners to deal with human issues throughout an implementation project. These recommendations and guidelines presume an extent of resistance-to-be in changing the current identification processes within the organization through introducing the new system, and attempt to minimize their potential side-effects. 2011-08 Conference or Workshop Item PeerReviewed application/pdf en http://eprints.um.edu.my/12800/1/rp020_ICIFE2011-C020.pdf Razavi, A.M. and Ahamad, R. (2011) Dealing with human issues throughout systems implementation: Guidelines from a psychodynamic perspective. In: 3rd International Conference on Information and Financial Engineering, 19-21 Aug 2011, Shanghai, China.
institution Universiti Malaya
building UM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Malaya
content_source UM Research Repository
url_provider http://eprints.um.edu.my/
language English
topic T Technology (General)
spellingShingle T Technology (General)
Razavi, A.M.
Ahamad, R.
Dealing with human issues throughout systems implementation: Guidelines from a psychodynamic perspective
description This study is devoted to study the nature and the effects of human issues throughout information systems (IS) implementation projects. These issues normally transcribed as resistance, i.e. negative reactions that impact the project success. Moreover the lack of acceptance can interpret as another type of negative reactions as well. Both have been considered here as reactions to the imposing changes, that attempt to revert to the previous stable state. This paper provides an adaptation of individuals and groups' identification processes from a psychodynamic view. The result is used to describe underlying dynamics of organizations (whether in individual or groups level) from a humanistic view that is particularly appropriate for analyzing irrational and/or unconscious phenomena within an organization. These dynamics are assumed to show the current balance of psychic forces and its resulting stability states of the organization and later, used as a source to extract general recommendations and guidelines for practitioners to deal with human issues throughout an implementation project. These recommendations and guidelines presume an extent of resistance-to-be in changing the current identification processes within the organization through introducing the new system, and attempt to minimize their potential side-effects.
format Conference or Workshop Item
author Razavi, A.M.
Ahamad, R.
author_facet Razavi, A.M.
Ahamad, R.
author_sort Razavi, A.M.
title Dealing with human issues throughout systems implementation: Guidelines from a psychodynamic perspective
title_short Dealing with human issues throughout systems implementation: Guidelines from a psychodynamic perspective
title_full Dealing with human issues throughout systems implementation: Guidelines from a psychodynamic perspective
title_fullStr Dealing with human issues throughout systems implementation: Guidelines from a psychodynamic perspective
title_full_unstemmed Dealing with human issues throughout systems implementation: Guidelines from a psychodynamic perspective
title_sort dealing with human issues throughout systems implementation: guidelines from a psychodynamic perspective
publishDate 2011
url http://eprints.um.edu.my/12800/1/rp020_ICIFE2011-C020.pdf
http://eprints.um.edu.my/12800/
_version_ 1643689381040488448
score 13.211869

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