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An assessment of technological competencies on professional service firms business performance

This study was initiated with a three prong objective. One, to identify the relationship between Technological Competencies factors (Technical Capability, Firm Innovativeness and E-Business Practices and professional service firms’ business performance. Two, to investigate the predictors of profes...

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Main Authors: Ainin, S., Kamarulzaman, Y., Farinda, A.G.
Format: Conference or Workshop Item
Language:English
Published: 2010
Subjects:
T Technology (General)
Online Access:http://eprints.um.edu.my/11292/1/v66-92.pdf
http://eprints.um.edu.my/11292/
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spelling my.um.eprints.112922014-12-18T01:39:17Z http://eprints.um.edu.my/11292/ An assessment of technological competencies on professional service firms business performance Ainin, S. Kamarulzaman, Y. Farinda, A.G. T Technology (General) This study was initiated with a three prong objective. One, to identify the relationship between Technological Competencies factors (Technical Capability, Firm Innovativeness and E-Business Practices and professional service firms’ business performance. Two, to investigate the predictors of professional service firms business performance and finally to evaluate the predictors of business performance according to the type of professional service firms. A survey questionnaire was deployed to collect empirical data. The questionnaire was distributed to the owners of the professional small medium size enterprises services in the Accounting, Legal, Engineering and Architecture sectors. Analysis showed that all three Technology Competency factors have moderate effect on business performance. In addition, the regression models indicate that technical capability is the most highly influential that could determine business performance, followed by e-business practices and firm innovativeness. Subsequently, the main predictor of business performance for all types of firms is Technical capability 2010-06 Conference or Workshop Item PeerReviewed application/pdf en http://eprints.um.edu.my/11292/1/v66-92.pdf Ainin, S. and Kamarulzaman, Y. and Farinda, A.G. (2010) An assessment of technological competencies on professional service firms business performance. In: International Conference on Education and Information Technologies, 28-30 Jun 2010, Paris,France.
institution Universiti Malaya
building UM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Malaya
content_source UM Research Repository
url_provider http://eprints.um.edu.my/
language English
topic T Technology (General)
spellingShingle T Technology (General)
Ainin, S.
Kamarulzaman, Y.
Farinda, A.G.
An assessment of technological competencies on professional service firms business performance
description This study was initiated with a three prong objective. One, to identify the relationship between Technological Competencies factors (Technical Capability, Firm Innovativeness and E-Business Practices and professional service firms’ business performance. Two, to investigate the predictors of professional service firms business performance and finally to evaluate the predictors of business performance according to the type of professional service firms. A survey questionnaire was deployed to collect empirical data. The questionnaire was distributed to the owners of the professional small medium size enterprises services in the Accounting, Legal, Engineering and Architecture sectors. Analysis showed that all three Technology Competency factors have moderate effect on business performance. In addition, the regression models indicate that technical capability is the most highly influential that could determine business performance, followed by e-business practices and firm innovativeness. Subsequently, the main predictor of business performance for all types of firms is Technical capability
format Conference or Workshop Item
author Ainin, S.
Kamarulzaman, Y.
Farinda, A.G.
author_facet Ainin, S.
Kamarulzaman, Y.
Farinda, A.G.
author_sort Ainin, S.
title An assessment of technological competencies on professional service firms business performance
title_short An assessment of technological competencies on professional service firms business performance
title_full An assessment of technological competencies on professional service firms business performance
title_fullStr An assessment of technological competencies on professional service firms business performance
title_full_unstemmed An assessment of technological competencies on professional service firms business performance
title_sort assessment of technological competencies on professional service firms business performance
publishDate 2010
url http://eprints.um.edu.my/11292/1/v66-92.pdf
http://eprints.um.edu.my/11292/
_version_ 1643689017875628032
score 13.211869

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