The effect of working environment, career growth opportunities and stress on employee satisfaction: a study among investigation officers in IPD Johor Bahru Selatan / Noor Farazeha Mansor, Siti Noorfairuz Hamsaruddin and Nurul Asyirah A Aziz
Employee satisfaction has been regarded as a major issue in relation to law enforcement officers, including Royal Malaysia Police (RMP) investigation officers. Employee satisfaction is a crucial aspect of human resources in RMP. This research aims to explore the relationships between various factors...
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| Main Authors: | , , |
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| Format: | Thesis |
| Language: | English |
| Published: |
2023
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| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/99124/1/99124.pdf https://ir.uitm.edu.my/id/eprint/99124/ |
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| Summary: | Employee satisfaction has been regarded as a major issue in relation to law enforcement officers, including Royal Malaysia Police (RMP) investigation officers. Employee satisfaction is a crucial aspect of human resources in RMP. This research aims to explore the relationships between various factors that contribute to employee satisfaction among Royal Malaysia Police (RMP) officers, especially investigation officers in IPD Johor Bahru Selatan. In this regard, this research attempts to investigate the relationship between the working environment, career growth opportunities, and stress on employee satisfaction. This quantitative study was conducted at IPD Johor Bahru Selatan and focused on 110 investigation officers. Data were collected using the survey method, and questionnaires were used as the survey instruments. A total of 110 questionnaires were distributed and successfully retrieved. The findings of this study resulted in acceptance or rejection of some of the hypotheses formulated for this study. The research findings indicated that working environment and career growth opportunities have positive and significant relationships with the investigation officers· job satisfaction, whereas stress relationships were found to have no significant relationships with employee satisfaction. Therefore, addressing the specific needs and concerns of police officers through questionnaires can help identify areas for improvement and tailor strategies to enhance their satisfaction levels. This study is important to provide invaluable information based on the gathered results and analysis to the IPD Johor Bahru Selatan ·s top management to enhance service delivery in police forces |
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