Evaluating patient satisfaction with hospital services quality using Fuzzy Analytic Hierarchy Process (FAHP) / Nur Anis Ayuni Kamaruzzaman
Best service quality is viewed as an important element that can be used to distinguish and enhance an organization's performance in the time of strong competition. As living standards have changed and there is a demand for better medical treatment to improve lifestyles, there has been an increa...
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| Format: | Thesis |
| Language: | English |
| Published: |
2023
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| Online Access: | https://ir.uitm.edu.my/id/eprint/97689/1/97689.pdf https://ir.uitm.edu.my/id/eprint/97689/ |
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