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Tenaga Nasional Berhad / Maisarah Farisha Mohd Mazalee

This report is about my 6-month of internship training that I had successfully completed at Tenaga Nasional Berhad (TNB) Batu Gajah from 1st March 2023 until 15th August 2023, where this place is a whole game-changer to make myself expose and ready in working industry phase. Every hour spent at the...

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Main Author: Mohd Mazalee, Maisarah Farisha
Format: Monograph
Language:English
Published: Universiti Teknologi MARA, Perlis 2023
Subjects:
Organization
Online Access:https://ir.uitm.edu.my/id/eprint/96752/1/96752.pdf
https://ir.uitm.edu.my/id/eprint/96752/
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spelling my.uitm.ir.967522024-06-11T04:42:42Z https://ir.uitm.edu.my/id/eprint/96752/ Tenaga Nasional Berhad / Maisarah Farisha Mohd Mazalee Mohd Mazalee, Maisarah Farisha Organization This report is about my 6-month of internship training that I had successfully completed at Tenaga Nasional Berhad (TNB) Batu Gajah from 1st March 2023 until 15th August 2023, where this place is a whole game-changer to make myself expose and ready in working industry phase. Every hour spent at the TNB Batu Gajah provided me with valuable experience. TNB is divided into several main divisions, mainly TNB Generation, TNB Transmission, TNB Distribution, and TNB Retail, which serves the end-user customers. I was assigned to the department of Business Support Operations (BSO) for the first 2 months and then gained experience at the department of retail for the rest of the month. The main functions of BSO department are more to administration work meanwhile the retail department is related to credit management, billing, and finance. In this comprehensive report, the major purpose of an internship is to know the working environment in the real-world situation in order to enhance the capabilities and problem-solving skills related to work. It also observed how TNB Batu Gajah managed their organization and work, as well as corporate and employee relations, time management, and few more. It also discussed more specifically about this company as well as every aspect that I observed during my internship programme. I was put under the direction of Puan Norazua, a Pembantu Tadbir, for the duration of this program's internship. Despite gaining knowledge about working in an office scenario, I also managed to polish my soft skill, communication skills by engaging with customers, data analysis skills by mastering new skills in excel, and a lot of things that bring benefit to myself throughout this training period. There are 5 main parts discussed in this industrial training report. The first part consists of the preliminary page, which includes the executive summary, table of contents, and acknowledgement. The second section is the details of the student’s profile, which shows the latest resume. The third section is the firm profile, which includes the name, address, history, vision, mission, and objectives, as well as the organisational structure and services. The fourth and final section of the article discusses training reflection, including the length, department-specific information, duties and responsibilities, assignments, tasks, and benefits such allowance experience, among other things. In addition, part five contains SWOT analysis with discussion and recommendation. Lastly, the report has finished with the conclusion following by appendices. Universiti Teknologi MARA, Perlis 2023 Monograph NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/96752/1/96752.pdf Tenaga Nasional Berhad / Maisarah Farisha Mohd Mazalee. (2023) Industrial Training. Universiti Teknologi MARA, Perlis. (Submitted)
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
topic Organization
spellingShingle Organization
Mohd Mazalee, Maisarah Farisha
Tenaga Nasional Berhad / Maisarah Farisha Mohd Mazalee
description This report is about my 6-month of internship training that I had successfully completed at Tenaga Nasional Berhad (TNB) Batu Gajah from 1st March 2023 until 15th August 2023, where this place is a whole game-changer to make myself expose and ready in working industry phase. Every hour spent at the TNB Batu Gajah provided me with valuable experience. TNB is divided into several main divisions, mainly TNB Generation, TNB Transmission, TNB Distribution, and TNB Retail, which serves the end-user customers. I was assigned to the department of Business Support Operations (BSO) for the first 2 months and then gained experience at the department of retail for the rest of the month. The main functions of BSO department are more to administration work meanwhile the retail department is related to credit management, billing, and finance. In this comprehensive report, the major purpose of an internship is to know the working environment in the real-world situation in order to enhance the capabilities and problem-solving skills related to work. It also observed how TNB Batu Gajah managed their organization and work, as well as corporate and employee relations, time management, and few more. It also discussed more specifically about this company as well as every aspect that I observed during my internship programme. I was put under the direction of Puan Norazua, a Pembantu Tadbir, for the duration of this program's internship. Despite gaining knowledge about working in an office scenario, I also managed to polish my soft skill, communication skills by engaging with customers, data analysis skills by mastering new skills in excel, and a lot of things that bring benefit to myself throughout this training period. There are 5 main parts discussed in this industrial training report. The first part consists of the preliminary page, which includes the executive summary, table of contents, and acknowledgement. The second section is the details of the student’s profile, which shows the latest resume. The third section is the firm profile, which includes the name, address, history, vision, mission, and objectives, as well as the organisational structure and services. The fourth and final section of the article discusses training reflection, including the length, department-specific information, duties and responsibilities, assignments, tasks, and benefits such allowance experience, among other things. In addition, part five contains SWOT analysis with discussion and recommendation. Lastly, the report has finished with the conclusion following by appendices.
format Monograph
author Mohd Mazalee, Maisarah Farisha
author_facet Mohd Mazalee, Maisarah Farisha
author_sort Mohd Mazalee, Maisarah Farisha
title Tenaga Nasional Berhad / Maisarah Farisha Mohd Mazalee
title_short Tenaga Nasional Berhad / Maisarah Farisha Mohd Mazalee
title_full Tenaga Nasional Berhad / Maisarah Farisha Mohd Mazalee
title_fullStr Tenaga Nasional Berhad / Maisarah Farisha Mohd Mazalee
title_full_unstemmed Tenaga Nasional Berhad / Maisarah Farisha Mohd Mazalee
title_sort tenaga nasional berhad / maisarah farisha mohd mazalee
publisher Universiti Teknologi MARA, Perlis
publishDate 2023
url https://ir.uitm.edu.my/id/eprint/96752/1/96752.pdf
https://ir.uitm.edu.my/id/eprint/96752/
_version_ 1802981038605991936
score 13.211869

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