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The leader's communication style and its effect on staff morale and job satisfaction in Syarikat Air Johor (SAJ) / Azimah Ab Hamid

The purpose of this research is to identify the relationship between style of communication with morale and job satisfaction. This research also aims to determine the level of relationship between the perceived communication style of the leader on staff morale and job satisfaction. Ninety questionna...

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Main Author: Ab Hamid, Azimah
Format: Thesis
Language:English
Published: 2014
Subjects:
Communication in management. Communication in organizations. Communication of information
Leadership. Transformational leadership
Online Access:https://ir.uitm.edu.my/id/eprint/96214/1/96214.PDF
https://ir.uitm.edu.my/id/eprint/96214/
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spelling my.uitm.ir.962142024-08-27T17:58:52Z https://ir.uitm.edu.my/id/eprint/96214/ The leader's communication style and its effect on staff morale and job satisfaction in Syarikat Air Johor (SAJ) / Azimah Ab Hamid Ab Hamid, Azimah Communication in management. Communication in organizations. Communication of information Leadership. Transformational leadership The purpose of this research is to identify the relationship between style of communication with morale and job satisfaction. This research also aims to determine the level of relationship between the perceived communication style of the leader on staff morale and job satisfaction. Ninety questionnaires were distributed to staff in SAJ. However, only 68 questionnaires can be used as some of the questionnaires were not fully answered. Element of communication style involved in this research included work friendly, animated, attentive, and communicator image. Statistical Package for Social Science (SPSS) version 20.0 was used to analyze the data. Leader's communication style gained can increase staff morale and job satisfaction to the company. Perception of leader's communication style for animated gained the lowest mean score while relationship with attentive gained the highest mean score in communication style. The significant and positive correlation between communication style and morale, and job satisfaction indicated the research consistently identifies morale as a behavior that can be improved with appropriate leadership behaviors. The hypotheses were accepted as the significant and positive relationship existed between leader's communication style and staffs morale and job satisfaction among Syarikat Air Johor (SAJ) in Kota Tinggi. There are few recommendations from these findings in enhancing leader's communication style and morale and job satisfaction of staff. 2014 Thesis NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/96214/1/96214.PDF The leader's communication style and its effect on staff morale and job satisfaction in Syarikat Air Johor (SAJ) / Azimah Ab Hamid. (2014) Degree thesis, thesis, Universiti Teknologi MARA Pahang. <http://terminalib.uitm.edu.my/96214.pdf>
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
topic Communication in management. Communication in organizations. Communication of information
Leadership. Transformational leadership
spellingShingle Communication in management. Communication in organizations. Communication of information
Leadership. Transformational leadership
Ab Hamid, Azimah
The leader's communication style and its effect on staff morale and job satisfaction in Syarikat Air Johor (SAJ) / Azimah Ab Hamid
description The purpose of this research is to identify the relationship between style of communication with morale and job satisfaction. This research also aims to determine the level of relationship between the perceived communication style of the leader on staff morale and job satisfaction. Ninety questionnaires were distributed to staff in SAJ. However, only 68 questionnaires can be used as some of the questionnaires were not fully answered. Element of communication style involved in this research included work friendly, animated, attentive, and communicator image. Statistical Package for Social Science (SPSS) version 20.0 was used to analyze the data. Leader's communication style gained can increase staff morale and job satisfaction to the company. Perception of leader's communication style for animated gained the lowest mean score while relationship with attentive gained the highest mean score in communication style. The significant and positive correlation between communication style and morale, and job satisfaction indicated the research consistently identifies morale as a behavior that can be improved with appropriate leadership behaviors. The hypotheses were accepted as the significant and positive relationship existed between leader's communication style and staffs morale and job satisfaction among Syarikat Air Johor (SAJ) in Kota Tinggi. There are few recommendations from these findings in enhancing leader's communication style and morale and job satisfaction of staff.
format Thesis
author Ab Hamid, Azimah
author_facet Ab Hamid, Azimah
author_sort Ab Hamid, Azimah
title The leader's communication style and its effect on staff morale and job satisfaction in Syarikat Air Johor (SAJ) / Azimah Ab Hamid
title_short The leader's communication style and its effect on staff morale and job satisfaction in Syarikat Air Johor (SAJ) / Azimah Ab Hamid
title_full The leader's communication style and its effect on staff morale and job satisfaction in Syarikat Air Johor (SAJ) / Azimah Ab Hamid
title_fullStr The leader's communication style and its effect on staff morale and job satisfaction in Syarikat Air Johor (SAJ) / Azimah Ab Hamid
title_full_unstemmed The leader's communication style and its effect on staff morale and job satisfaction in Syarikat Air Johor (SAJ) / Azimah Ab Hamid
title_sort leader's communication style and its effect on staff morale and job satisfaction in syarikat air johor (saj) / azimah ab hamid
publishDate 2014
url https://ir.uitm.edu.my/id/eprint/96214/1/96214.PDF
https://ir.uitm.edu.my/id/eprint/96214/
_version_ 1808975989165785088
score 13.211869

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