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A study on maintenance service by a bus manufacturer in Malaysia (UMW-Dennis Specialist Vehicles Sdn. Bhd.) / Norliza Sulong

UMW - Dennis Specialist Vehicles Sdn. Bhd. will become the first Malaysian company to manufacture buses with specialised chassis . Besides that, parts availability and service support are the most important factors that will determine the success of after sales service . One of the bus manufacturers...

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Bibliographic Details
Main Author: Sulong, Norliza
Format: Student Project
Language:English
Published: 1995
Subjects:
Automotive transportation
Online Access:https://ir.uitm.edu.my/id/eprint/93783/1/93783.PDF
https://ir.uitm.edu.my/id/eprint/93783/
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id my.uitm.ir.93783
record_format eprints
spelling my.uitm.ir.937832024-04-29T03:28:21Z https://ir.uitm.edu.my/id/eprint/93783/ A study on maintenance service by a bus manufacturer in Malaysia (UMW-Dennis Specialist Vehicles Sdn. Bhd.) / Norliza Sulong Sulong, Norliza Automotive transportation UMW - Dennis Specialist Vehicles Sdn. Bhd. will become the first Malaysian company to manufacture buses with specialised chassis . Besides that, parts availability and service support are the most important factors that will determine the success of after sales service . One of the bus manufacturers , HINO is successful because of their exellent after sales support with a wide network .This research looks into the facilities for customer in maintenance service with a minimal set up cost and minimal training to the existing mechanics . Those facilities and services will ensure the demand for the vehicles and recommend to bus manufacturer to look into the importance of service for customers . 1995 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/93783/1/93783.PDF A study on maintenance service by a bus manufacturer in Malaysia (UMW-Dennis Specialist Vehicles Sdn. Bhd.) / Norliza Sulong. (1995) [Student Project] (Unpublished)
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
topic Automotive transportation
spellingShingle Automotive transportation
Sulong, Norliza
A study on maintenance service by a bus manufacturer in Malaysia (UMW-Dennis Specialist Vehicles Sdn. Bhd.) / Norliza Sulong
description UMW - Dennis Specialist Vehicles Sdn. Bhd. will become the first Malaysian company to manufacture buses with specialised chassis . Besides that, parts availability and service support are the most important factors that will determine the success of after sales service . One of the bus manufacturers , HINO is successful because of their exellent after sales support with a wide network .This research looks into the facilities for customer in maintenance service with a minimal set up cost and minimal training to the existing mechanics . Those facilities and services will ensure the demand for the vehicles and recommend to bus manufacturer to look into the importance of service for customers .
format Student Project
author Sulong, Norliza
author_facet Sulong, Norliza
author_sort Sulong, Norliza
title A study on maintenance service by a bus manufacturer in Malaysia (UMW-Dennis Specialist Vehicles Sdn. Bhd.) / Norliza Sulong
title_short A study on maintenance service by a bus manufacturer in Malaysia (UMW-Dennis Specialist Vehicles Sdn. Bhd.) / Norliza Sulong
title_full A study on maintenance service by a bus manufacturer in Malaysia (UMW-Dennis Specialist Vehicles Sdn. Bhd.) / Norliza Sulong
title_fullStr A study on maintenance service by a bus manufacturer in Malaysia (UMW-Dennis Specialist Vehicles Sdn. Bhd.) / Norliza Sulong
title_full_unstemmed A study on maintenance service by a bus manufacturer in Malaysia (UMW-Dennis Specialist Vehicles Sdn. Bhd.) / Norliza Sulong
title_sort study on maintenance service by a bus manufacturer in malaysia (umw-dennis specialist vehicles sdn. bhd.) / norliza sulong
publishDate 1995
url https://ir.uitm.edu.my/id/eprint/93783/1/93783.PDF
https://ir.uitm.edu.my/id/eprint/93783/
_version_ 1797925633035075584
score 13.211869

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