Customer experience and satisfaction towards the quality of counter service in MAHSA Learning Centre Sarawak

The purpose ofthis research is to examine a customer experience and satisfaction towards the quality of counter service in MAHSA Learning Centre Sarawak. The independent variables involved in this research are tangibility, assurance, reliability, responsiveness and empathy while the dependent variab...

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Bibliographic Details
Main Author: Timorty Takin, Susanna Sora
Format: Student Project
Language:English
Published: 2019
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/92802/1/92802.pdf
https://ir.uitm.edu.my/id/eprint/92802/
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