Customer satisfaction on service quality of Grand Bluewave Hotel Shah Alam / Fazliah Noor Mohd Fouzi

The study was conduct to examine the customer satisfaction on service quality of Grand BlueWave Hotel Shah Alam. Data were gathered using questionnaires from a population of Grand BlueWave Hotel Shah Alam. The result demonstrated that service quality had significant and positive associations between...

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Bibliographic Details
Main Author: Mohd Fouzi, Fazliah Noor
Format: Student Project
Language:English
Published: 2015
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/92569/1/92569.pdf
https://ir.uitm.edu.my/id/eprint/92569/
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