The effect of switching barrier factor towards customer loyalty / Nur Syafikah Mohamad Shari
Due to fast development in Islamic banking, the industry comprise with large participants. As a result, each bank faces strong competitions not only among Islamic banks but also from conventional and international players. According to Abduha (2013) in this challenging environment, customer satisfac...
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Format: | Student Project |
Language: | English |
Published: |
2017
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Online Access: | https://ir.uitm.edu.my/id/eprint/92430/1/92430.pdf https://ir.uitm.edu.my/id/eprint/92430/ |
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