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The service quality at collection counter in Syarikat Sesco Berhad, Sibu Sarawak / Peter Sylverter Atim

This paper is prepared to identify the level of customers’ satisfaction at the Collection Counter of Syarikat SESCO Berhad, Sibu. Then, analyze the data collected in order to come out with the specific results, such as level of current satisfaction and suggested recommendations for improvement. The...

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Main Author: Sylverter Atim, Peter
Format: Student Project
Language:English
Published: 2009
Subjects:
H Social Sciences (General)
Study and teaching. Research
Online Access:https://ir.uitm.edu.my/id/eprint/90794/1/90794.pdf
https://ir.uitm.edu.my/id/eprint/90794/
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id my.uitm.ir.90794
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spelling my.uitm.ir.907942024-03-21T05:32:18Z https://ir.uitm.edu.my/id/eprint/90794/ The service quality at collection counter in Syarikat Sesco Berhad, Sibu Sarawak / Peter Sylverter Atim Sylverter Atim, Peter H Social Sciences (General) Study and teaching. Research This paper is prepared to identify the level of customers’ satisfaction at the Collection Counter of Syarikat SESCO Berhad, Sibu. Then, analyze the data collected in order to come out with the specific results, such as level of current satisfaction and suggested recommendations for improvement. The results are useful to assist the management of the company to improve the areas which found to be weak and where necessary need to construct and develop the new areas for the better ofthe company. 2009 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/90794/1/90794.pdf The service quality at collection counter in Syarikat Sesco Berhad, Sibu Sarawak / Peter Sylverter Atim. (2009) [Student Project] (Unpublished)
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
topic H Social Sciences (General)
Study and teaching. Research
spellingShingle H Social Sciences (General)
Study and teaching. Research
Sylverter Atim, Peter
The service quality at collection counter in Syarikat Sesco Berhad, Sibu Sarawak / Peter Sylverter Atim
description This paper is prepared to identify the level of customers’ satisfaction at the Collection Counter of Syarikat SESCO Berhad, Sibu. Then, analyze the data collected in order to come out with the specific results, such as level of current satisfaction and suggested recommendations for improvement. The results are useful to assist the management of the company to improve the areas which found to be weak and where necessary need to construct and develop the new areas for the better ofthe company.
format Student Project
author Sylverter Atim, Peter
author_facet Sylverter Atim, Peter
author_sort Sylverter Atim, Peter
title The service quality at collection counter in Syarikat Sesco Berhad, Sibu Sarawak / Peter Sylverter Atim
title_short The service quality at collection counter in Syarikat Sesco Berhad, Sibu Sarawak / Peter Sylverter Atim
title_full The service quality at collection counter in Syarikat Sesco Berhad, Sibu Sarawak / Peter Sylverter Atim
title_fullStr The service quality at collection counter in Syarikat Sesco Berhad, Sibu Sarawak / Peter Sylverter Atim
title_full_unstemmed The service quality at collection counter in Syarikat Sesco Berhad, Sibu Sarawak / Peter Sylverter Atim
title_sort service quality at collection counter in syarikat sesco berhad, sibu sarawak / peter sylverter atim
publishDate 2009
url https://ir.uitm.edu.my/id/eprint/90794/1/90794.pdf
https://ir.uitm.edu.my/id/eprint/90794/
_version_ 1794641321475964928
score 13.211869

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