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Unravelling the determinant of citizens' engagement towards empowering the Malaysian government websites / Siti Mahfudzah Ashahril

The government's distribution of open data makes considerable use of various platforms, one of the most important of which is government websites. As proposed by the previous study, this study explores variables including information quality with completeness, accuracy, and relevance as the dim...

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Main Author: Ashahril, Siti Mahfudzah
Format: Thesis
Language:English
Published: 2023
Online Access:https://ir.uitm.edu.my/id/eprint/89527/1/89527.pdf
https://ir.uitm.edu.my/id/eprint/89527/
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id my.uitm.ir.89527
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spelling my.uitm.ir.895272024-01-16T03:30:49Z https://ir.uitm.edu.my/id/eprint/89527/ Unravelling the determinant of citizens' engagement towards empowering the Malaysian government websites / Siti Mahfudzah Ashahril Ashahril, Siti Mahfudzah The government's distribution of open data makes considerable use of various platforms, one of the most important of which is government websites. As proposed by the previous study, this study explores variables including information quality with completeness, accuracy, and relevance as the dimensions, system quality with responsiveness, flexibility, and reliability as the dimensions, perceived ease of use, perceived usefulness, and relationship quality with satisfaction and trust as the dimensions. However, reliability has been removed as a dimension of system quality because it did not surpass the predetermined threshold. Thus, there remained only two dimensions of system quality. This study aims to measure citizens' engagement levels concerning the usage of government websites. Apart from that, this study also measures the relationship between information quality, system quality, perceived ease of use, perceived usefulness, and relationship quality with citizens' engagement in government websites. 2023 Thesis NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/89527/1/89527.pdf Unravelling the determinant of citizens' engagement towards empowering the Malaysian government websites / Siti Mahfudzah Ashahril. (2023) PhD thesis, thesis, Universiti Teknologi MARA (UiTM). <http://terminalib.uitm.edu.my/89527.pdf>
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
description The government's distribution of open data makes considerable use of various platforms, one of the most important of which is government websites. As proposed by the previous study, this study explores variables including information quality with completeness, accuracy, and relevance as the dimensions, system quality with responsiveness, flexibility, and reliability as the dimensions, perceived ease of use, perceived usefulness, and relationship quality with satisfaction and trust as the dimensions. However, reliability has been removed as a dimension of system quality because it did not surpass the predetermined threshold. Thus, there remained only two dimensions of system quality. This study aims to measure citizens' engagement levels concerning the usage of government websites. Apart from that, this study also measures the relationship between information quality, system quality, perceived ease of use, perceived usefulness, and relationship quality with citizens' engagement in government websites.
format Thesis
author Ashahril, Siti Mahfudzah
spellingShingle Ashahril, Siti Mahfudzah
Unravelling the determinant of citizens' engagement towards empowering the Malaysian government websites / Siti Mahfudzah Ashahril
author_facet Ashahril, Siti Mahfudzah
author_sort Ashahril, Siti Mahfudzah
title Unravelling the determinant of citizens' engagement towards empowering the Malaysian government websites / Siti Mahfudzah Ashahril
title_short Unravelling the determinant of citizens' engagement towards empowering the Malaysian government websites / Siti Mahfudzah Ashahril
title_full Unravelling the determinant of citizens' engagement towards empowering the Malaysian government websites / Siti Mahfudzah Ashahril
title_fullStr Unravelling the determinant of citizens' engagement towards empowering the Malaysian government websites / Siti Mahfudzah Ashahril
title_full_unstemmed Unravelling the determinant of citizens' engagement towards empowering the Malaysian government websites / Siti Mahfudzah Ashahril
title_sort unravelling the determinant of citizens' engagement towards empowering the malaysian government websites / siti mahfudzah ashahril
publishDate 2023
url https://ir.uitm.edu.my/id/eprint/89527/1/89527.pdf
https://ir.uitm.edu.my/id/eprint/89527/
_version_ 1789429285725929472
score 13.211869

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