Code switching among peers in oral interactions at the workplace / Ameer Syafiq Rhyme

This research is an investigation of the use of code-switching (CS) in the oral interaction of peers at a Malaysian workplace. It particularly wanted to determine the reasons and the extent in which CS is used in a formal work setting. A number of CS research has been conducted locally on informal e...

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Main Author: Rhyme, Ameer Syafiq
Format: Thesis
Language:English
Published: 2020
Online Access:https://ir.uitm.edu.my/id/eprint/89373/1/89373.pdf
https://ir.uitm.edu.my/id/eprint/89373/
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spelling my.uitm.ir.893732024-07-29T06:52:49Z https://ir.uitm.edu.my/id/eprint/89373/ Code switching among peers in oral interactions at the workplace / Ameer Syafiq Rhyme Rhyme, Ameer Syafiq This research is an investigation of the use of code-switching (CS) in the oral interaction of peers at a Malaysian workplace. It particularly wanted to determine the reasons and the extent in which CS is used in a formal work setting. A number of CS research has been conducted locally on informal everyday conversations, but CS at work remains scarce. To address this gap in local CS literature, this study therefore invited participants from three business-oriented departments of three different organizations to contribute meaningful data by way of a survey questionnaire and a semi-structured interview. The two survey findings most relevant to CS at work refer to firstly, how it is most likely used by peers to narrow their personal space when interacting with other professionals thus making them appear as more pleasant co-workers and secondly, how CS is most effectively used to present ideas and argue cases in a friendlier work atmosphere. The interview confirms the accommodating role of CS in promoting solidarity at work through oral communication. This study also highlights a significant finding in relation to the three known levels of CS currently used at the workplace. Peers in the local workplace naturally and effortlessly switched between English and Malay at word, phrase and sentence levels interchangeably and equally, thus establishing a new multilevel use of CS at the workplace. The implication drawn from the findings of this study is that CS is not a hindrance to workplace communication and is in fact effectively used by peers to smoothen exchanges which could have otherwise been problematic due to misunderstanding and miscomprehension of intended meanings of workplace tasks. 2020 Thesis NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/89373/1/89373.pdf Code switching among peers in oral interactions at the workplace / Ameer Syafiq Rhyme. (2020) Masters thesis, thesis, Universiti Teknologi MARA (UiTM). <http://terminalib.uitm.edu.my/89373.pdf>
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
description This research is an investigation of the use of code-switching (CS) in the oral interaction of peers at a Malaysian workplace. It particularly wanted to determine the reasons and the extent in which CS is used in a formal work setting. A number of CS research has been conducted locally on informal everyday conversations, but CS at work remains scarce. To address this gap in local CS literature, this study therefore invited participants from three business-oriented departments of three different organizations to contribute meaningful data by way of a survey questionnaire and a semi-structured interview. The two survey findings most relevant to CS at work refer to firstly, how it is most likely used by peers to narrow their personal space when interacting with other professionals thus making them appear as more pleasant co-workers and secondly, how CS is most effectively used to present ideas and argue cases in a friendlier work atmosphere. The interview confirms the accommodating role of CS in promoting solidarity at work through oral communication. This study also highlights a significant finding in relation to the three known levels of CS currently used at the workplace. Peers in the local workplace naturally and effortlessly switched between English and Malay at word, phrase and sentence levels interchangeably and equally, thus establishing a new multilevel use of CS at the workplace. The implication drawn from the findings of this study is that CS is not a hindrance to workplace communication and is in fact effectively used by peers to smoothen exchanges which could have otherwise been problematic due to misunderstanding and miscomprehension of intended meanings of workplace tasks.
format Thesis
author Rhyme, Ameer Syafiq
spellingShingle Rhyme, Ameer Syafiq
Code switching among peers in oral interactions at the workplace / Ameer Syafiq Rhyme
author_facet Rhyme, Ameer Syafiq
author_sort Rhyme, Ameer Syafiq
title Code switching among peers in oral interactions at the workplace / Ameer Syafiq Rhyme
title_short Code switching among peers in oral interactions at the workplace / Ameer Syafiq Rhyme
title_full Code switching among peers in oral interactions at the workplace / Ameer Syafiq Rhyme
title_fullStr Code switching among peers in oral interactions at the workplace / Ameer Syafiq Rhyme
title_full_unstemmed Code switching among peers in oral interactions at the workplace / Ameer Syafiq Rhyme
title_sort code switching among peers in oral interactions at the workplace / ameer syafiq rhyme
publishDate 2020
url https://ir.uitm.edu.my/id/eprint/89373/1/89373.pdf
https://ir.uitm.edu.my/id/eprint/89373/
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score 13.211869