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Exploring the importance of work procedure towards employee's performance in inland revenue board of Malaysia: a case study at medical and facilities unit / Nur Afira Nadlin Che Soh

Work procedure is an arrangement of work task according to who the right person to handle the task and the time needed to make sure the task is completed. The objective of this study is to explore the importance of work procedure towards employee's performance in the Medical and Facility Unit i...

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Main Author: Che Soh, Nur Afira Nadlin
Format: Student Project
Language:English
Published: 2017
Subjects:
Organizational effectiveness. Performance measurement
Performance standards
Online Access:https://ir.uitm.edu.my/id/eprint/88984/2/88984.pdf
https://ir.uitm.edu.my/id/eprint/88984/
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id my.uitm.ir.88984
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spelling my.uitm.ir.889842024-01-18T09:37:18Z https://ir.uitm.edu.my/id/eprint/88984/ Exploring the importance of work procedure towards employee's performance in inland revenue board of Malaysia: a case study at medical and facilities unit / Nur Afira Nadlin Che Soh Che Soh, Nur Afira Nadlin Organizational effectiveness. Performance measurement Performance standards Work procedure is an arrangement of work task according to who the right person to handle the task and the time needed to make sure the task is completed. The objective of this study is to explore the importance of work procedure towards employee's performance in the Medical and Facility Unit in Inland Revenue Board of Malaysia (IRBM), and through this study also to identify recommendations in order to improve work procedure applied in the organization. The study focused on used qualitative research method which is through done the personal interview and preliminary study to collect the data needed. The interview session was conducted among staffs in the Medical and Facility unit in IRBM, 5 staffs represented from each level of management were chosen as respondents. The findings is through analyze the gap of work procedure towards employee's performance between what respondents and past journals highlighted. The findings is revealed that work procedure is very important towards employee's performance and in order to improvise work procedure applied in the organization there are many recommendations that can be used such as shown work procedure in work station, give training to staffs regarding work procedure and do brainstorming to discuss more detail about work process either want to added more step or cut off unneeded step. In a future, the researcher hope that organization from each sector could extend the findings of the study for the better future study regarding work procedure in order to improvise their performance. 2017 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/88984/2/88984.pdf Exploring the importance of work procedure towards employee's performance in inland revenue board of Malaysia: a case study at medical and facilities unit / Nur Afira Nadlin Che Soh. (2017) [Student Project] (Unpublished)
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
topic Organizational effectiveness. Performance measurement
Performance standards
spellingShingle Organizational effectiveness. Performance measurement
Performance standards
Che Soh, Nur Afira Nadlin
Exploring the importance of work procedure towards employee's performance in inland revenue board of Malaysia: a case study at medical and facilities unit / Nur Afira Nadlin Che Soh
description Work procedure is an arrangement of work task according to who the right person to handle the task and the time needed to make sure the task is completed. The objective of this study is to explore the importance of work procedure towards employee's performance in the Medical and Facility Unit in Inland Revenue Board of Malaysia (IRBM), and through this study also to identify recommendations in order to improve work procedure applied in the organization. The study focused on used qualitative research method which is through done the personal interview and preliminary study to collect the data needed. The interview session was conducted among staffs in the Medical and Facility unit in IRBM, 5 staffs represented from each level of management were chosen as respondents. The findings is through analyze the gap of work procedure towards employee's performance between what respondents and past journals highlighted. The findings is revealed that work procedure is very important towards employee's performance and in order to improvise work procedure applied in the organization there are many recommendations that can be used such as shown work procedure in work station, give training to staffs regarding work procedure and do brainstorming to discuss more detail about work process either want to added more step or cut off unneeded step. In a future, the researcher hope that organization from each sector could extend the findings of the study for the better future study regarding work procedure in order to improvise their performance.
format Student Project
author Che Soh, Nur Afira Nadlin
author_facet Che Soh, Nur Afira Nadlin
author_sort Che Soh, Nur Afira Nadlin
title Exploring the importance of work procedure towards employee's performance in inland revenue board of Malaysia: a case study at medical and facilities unit / Nur Afira Nadlin Che Soh
title_short Exploring the importance of work procedure towards employee's performance in inland revenue board of Malaysia: a case study at medical and facilities unit / Nur Afira Nadlin Che Soh
title_full Exploring the importance of work procedure towards employee's performance in inland revenue board of Malaysia: a case study at medical and facilities unit / Nur Afira Nadlin Che Soh
title_fullStr Exploring the importance of work procedure towards employee's performance in inland revenue board of Malaysia: a case study at medical and facilities unit / Nur Afira Nadlin Che Soh
title_full_unstemmed Exploring the importance of work procedure towards employee's performance in inland revenue board of Malaysia: a case study at medical and facilities unit / Nur Afira Nadlin Che Soh
title_sort exploring the importance of work procedure towards employee's performance in inland revenue board of malaysia: a case study at medical and facilities unit / nur afira nadlin che soh
publishDate 2017
url https://ir.uitm.edu.my/id/eprint/88984/2/88984.pdf
https://ir.uitm.edu.my/id/eprint/88984/
_version_ 1789429246854168576
score 13.211869

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