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Impact of perceived organizational support on organizational citizenship behavior: the mediating roles of job insecurity and organizational trust / Hong Liang, Daisy Kee Mui Hung and Siti Rohaida Mohamad Zainal

This study aims to examine the impact of perceived organizational support (POS) on organizational citizenship behavior (OCB) through the mediation role of job insecurity and organizational trust. We employed the cross-sectional design with a questionnaire to collect data from 296 selected employees...

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Main Authors: Hong, Liang, Daisy Kee, Mui Hung, Mohamad Zainal, Siti Rohaida
Format: Article
Language:English
Published: Accounting Research Institute (ARI), Universiti Teknologi MARA, Shah Alam 2023
Subjects:
Indexes (General)
Organizational behavior. Corporate culture
Online Access:https://ir.uitm.edu.my/id/eprint/88819/1/88819.pdf
https://ir.uitm.edu.my/id/eprint/88819/
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spelling my.uitm.ir.888192023-12-27T01:05:55Z https://ir.uitm.edu.my/id/eprint/88819/ Impact of perceived organizational support on organizational citizenship behavior: the mediating roles of job insecurity and organizational trust / Hong Liang, Daisy Kee Mui Hung and Siti Rohaida Mohamad Zainal mar Hong, Liang Daisy Kee, Mui Hung Mohamad Zainal, Siti Rohaida Indexes (General) Organizational behavior. Corporate culture This study aims to examine the impact of perceived organizational support (POS) on organizational citizenship behavior (OCB) through the mediation role of job insecurity and organizational trust. We employed the cross-sectional design with a questionnaire to collect data from 296 selected employees of manufacturing industries in Malaysia. The PLS-SEM technique is used in this study to test the proposed hypotheses. The findings reveal that POS directly impacts OCB, and this relationship is also mediated by job insecurity and organizational trust. Research on the relationship between perceived organizational support (POS) and organizational citizenship behaviour has primarily adopted a social exchange perspective. The results showed that job insecruity and organizational trust was a significant mediator of the relationship in POS and OCB. Moreover, perceived job insecurity tended to attenuate the relationship between POS and OCB, but enhanced the direct relationship between perceived organizational support and OCB. This study also filled the gap in the existing literature concerning job insecurity and organizatioanl trust of the manufacturing sector in Malaysia.Implications and future research directions are discussed. Accounting Research Institute (ARI), Universiti Teknologi MARA, Shah Alam 2023-12 Article PeerReviewed text en https://ir.uitm.edu.my/id/eprint/88819/1/88819.pdf Impact of perceived organizational support on organizational citizenship behavior: the mediating roles of job insecurity and organizational trust / Hong Liang, Daisy Kee Mui Hung and Siti Rohaida Mohamad Zainal. (2023) Management & Accounting Review (MAR) <https://ir.uitm.edu.my/view/publication/Management_=26_Accounting_Review_=28MAR=29/>, 22 (3): 2. pp. 30-55. ISSN 2550-1895
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
topic Indexes (General)
Organizational behavior. Corporate culture
spellingShingle Indexes (General)
Organizational behavior. Corporate culture
Hong, Liang
Daisy Kee, Mui Hung
Mohamad Zainal, Siti Rohaida
Impact of perceived organizational support on organizational citizenship behavior: the mediating roles of job insecurity and organizational trust / Hong Liang, Daisy Kee Mui Hung and Siti Rohaida Mohamad Zainal
description This study aims to examine the impact of perceived organizational support (POS) on organizational citizenship behavior (OCB) through the mediation role of job insecurity and organizational trust. We employed the cross-sectional design with a questionnaire to collect data from 296 selected employees of manufacturing industries in Malaysia. The PLS-SEM technique is used in this study to test the proposed hypotheses. The findings reveal that POS directly impacts OCB, and this relationship is also mediated by job insecurity and organizational trust. Research on the relationship between perceived organizational support (POS) and organizational citizenship behaviour has primarily adopted a social exchange perspective. The results showed that job insecruity and organizational trust was a significant mediator of the relationship in POS and OCB. Moreover, perceived job insecurity tended to attenuate the relationship between POS and OCB, but enhanced the direct relationship between perceived organizational support and OCB. This study also filled the gap in the existing literature concerning job insecurity and organizatioanl trust of the manufacturing sector in Malaysia.Implications and future research directions are discussed.
format Article
author Hong, Liang
Daisy Kee, Mui Hung
Mohamad Zainal, Siti Rohaida
author_facet Hong, Liang
Daisy Kee, Mui Hung
Mohamad Zainal, Siti Rohaida
author_sort Hong, Liang
title Impact of perceived organizational support on organizational citizenship behavior: the mediating roles of job insecurity and organizational trust / Hong Liang, Daisy Kee Mui Hung and Siti Rohaida Mohamad Zainal
title_short Impact of perceived organizational support on organizational citizenship behavior: the mediating roles of job insecurity and organizational trust / Hong Liang, Daisy Kee Mui Hung and Siti Rohaida Mohamad Zainal
title_full Impact of perceived organizational support on organizational citizenship behavior: the mediating roles of job insecurity and organizational trust / Hong Liang, Daisy Kee Mui Hung and Siti Rohaida Mohamad Zainal
title_fullStr Impact of perceived organizational support on organizational citizenship behavior: the mediating roles of job insecurity and organizational trust / Hong Liang, Daisy Kee Mui Hung and Siti Rohaida Mohamad Zainal
title_full_unstemmed Impact of perceived organizational support on organizational citizenship behavior: the mediating roles of job insecurity and organizational trust / Hong Liang, Daisy Kee Mui Hung and Siti Rohaida Mohamad Zainal
title_sort impact of perceived organizational support on organizational citizenship behavior: the mediating roles of job insecurity and organizational trust / hong liang, daisy kee mui hung and siti rohaida mohamad zainal
publisher Accounting Research Institute (ARI), Universiti Teknologi MARA, Shah Alam
publishDate 2023
url https://ir.uitm.edu.my/id/eprint/88819/1/88819.pdf
https://ir.uitm.edu.my/id/eprint/88819/
_version_ 1787139643036139520
score 13.211869

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