A study on customer perception : Mesra convenience store / Rita Paul
This study was conducted to identify the customer evaluation towards the MESRA convenience store. Customer perceptions consist of customer expectation and customer satisfaction. Customer perception is one of the key for MESRA to identify what basically customers expect from their services in terms o...
Saved in:
| Main Author: | |
|---|---|
| Format: | Student Project |
| Language: | English |
| Published: |
2007
|
| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/88410/1/88410.pdf https://ir.uitm.edu.my/id/eprint/88410/ |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Be the first to leave a comment!