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Kenderaan Klang Banting Berhad: A study on the service level performance of the stage buses of Banting-Klang route / Wan Syamsiah Wan Zaki

The main purpose of this study are to identify the service level performance of KKBB stage bus on Klang- Banting route and also to find ways of improving the service level for this route. Banting-Klang route is one of the most profitable routes for Kenderaan Klang Banting Berhad. KKBB is the only bu...

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Bibliographic Details
Main Author: Wan Zaki, Wan Syamsiah
Format: Student Project
Language:English
Published: 1995
Subjects:
Time management. Scheduling
Transportation (General works). Communication and traffic
Online Access:https://ir.uitm.edu.my/id/eprint/87128/1/87128.pdf
https://ir.uitm.edu.my/id/eprint/87128/
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id my.uitm.ir.87128
record_format eprints
spelling my.uitm.ir.871282023-11-14T08:49:32Z https://ir.uitm.edu.my/id/eprint/87128/ Kenderaan Klang Banting Berhad: A study on the service level performance of the stage buses of Banting-Klang route / Wan Syamsiah Wan Zaki Wan Zaki, Wan Syamsiah Time management. Scheduling Transportation (General works). Communication and traffic The main purpose of this study are to identify the service level performance of KKBB stage bus on Klang- Banting route and also to find ways of improving the service level for this route. Banting-Klang route is one of the most profitable routes for Kenderaan Klang Banting Berhad. KKBB is the only bus operator that has the permit to operate on this route. The data and information for this study are gathered through interviews, observation and other secondary sources such as books and the company' annual reports. Tables graphs, pie charts are used to analyse the data. The service level provided by the company is unsatisfactory. There is lot of room for improvement. The study makes a few recommendations to improve the service. 1995 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/87128/1/87128.pdf Kenderaan Klang Banting Berhad: A study on the service level performance of the stage buses of Banting-Klang route / Wan Syamsiah Wan Zaki. (1995) [Student Project] (Unpublished)
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
topic Time management. Scheduling
Transportation (General works). Communication and traffic
spellingShingle Time management. Scheduling
Transportation (General works). Communication and traffic
Wan Zaki, Wan Syamsiah
Kenderaan Klang Banting Berhad: A study on the service level performance of the stage buses of Banting-Klang route / Wan Syamsiah Wan Zaki
description The main purpose of this study are to identify the service level performance of KKBB stage bus on Klang- Banting route and also to find ways of improving the service level for this route. Banting-Klang route is one of the most profitable routes for Kenderaan Klang Banting Berhad. KKBB is the only bus operator that has the permit to operate on this route. The data and information for this study are gathered through interviews, observation and other secondary sources such as books and the company' annual reports. Tables graphs, pie charts are used to analyse the data. The service level provided by the company is unsatisfactory. There is lot of room for improvement. The study makes a few recommendations to improve the service.
format Student Project
author Wan Zaki, Wan Syamsiah
author_facet Wan Zaki, Wan Syamsiah
author_sort Wan Zaki, Wan Syamsiah
title Kenderaan Klang Banting Berhad: A study on the service level performance of the stage buses of Banting-Klang route / Wan Syamsiah Wan Zaki
title_short Kenderaan Klang Banting Berhad: A study on the service level performance of the stage buses of Banting-Klang route / Wan Syamsiah Wan Zaki
title_full Kenderaan Klang Banting Berhad: A study on the service level performance of the stage buses of Banting-Klang route / Wan Syamsiah Wan Zaki
title_fullStr Kenderaan Klang Banting Berhad: A study on the service level performance of the stage buses of Banting-Klang route / Wan Syamsiah Wan Zaki
title_full_unstemmed Kenderaan Klang Banting Berhad: A study on the service level performance of the stage buses of Banting-Klang route / Wan Syamsiah Wan Zaki
title_sort kenderaan klang banting berhad: a study on the service level performance of the stage buses of banting-klang route / wan syamsiah wan zaki
publishDate 1995
url https://ir.uitm.edu.my/id/eprint/87128/1/87128.pdf
https://ir.uitm.edu.my/id/eprint/87128/
_version_ 1783882338062565376
score 13.211869

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