Cover Image

A study on customers’ perception towards credit card usage case study: at EPF Muar / Zuhairah Abd. Razak

The study was conducted to identify the relationship of factors that influence the credit card usage among EPF staffs in Muar. The dependent variable in the study is credit card usage while the independent variables are satisfying, convenience and easiness. The study was conducted from 6th August 20...

Full description

Saved in:
Bibliographic Details
Main Author: Abd. Razak, Zuhairah
Format: Student Project
Language:English
Published: 2012
Subjects:
Banking
Online Access:https://ir.uitm.edu.my/id/eprint/85550/1/85550.pdf
https://ir.uitm.edu.my/id/eprint/85550/
Tags: Add Tag
No Tags, Be the first to tag this record!
id my.uitm.ir.85550
record_format eprints
spelling my.uitm.ir.855502024-01-31T08:40:21Z https://ir.uitm.edu.my/id/eprint/85550/ A study on customers’ perception towards credit card usage case study: at EPF Muar / Zuhairah Abd. Razak Abd. Razak, Zuhairah Banking The study was conducted to identify the relationship of factors that influence the credit card usage among EPF staffs in Muar. The dependent variable in the study is credit card usage while the independent variables are satisfying, convenience and easiness. The study was conducted from 6th August 2012 until 17th December 2012 which covers 51 respondents from EPF Muar. 51 questionnaires were distributed to respondents and all questionnaires are successfully collected by the researcher. SPSS version 17 had been used by researcher to analyze the data. Those analyses had been done in term to test the hypotheses. From the findings, there is no significance relationship between easiness and credit card usage. However, for the other two variables which are satisfying and convenience, there are significance relationship between them and credit card usage. 2012 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/85550/1/85550.pdf A study on customers’ perception towards credit card usage case study: at EPF Muar / Zuhairah Abd. Razak. (2012) [Student Project] <http://terminalib.uitm.edu.my/85550.pdf> (Submitted)
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
topic Banking
spellingShingle Banking
Abd. Razak, Zuhairah
A study on customers’ perception towards credit card usage case study: at EPF Muar / Zuhairah Abd. Razak
description The study was conducted to identify the relationship of factors that influence the credit card usage among EPF staffs in Muar. The dependent variable in the study is credit card usage while the independent variables are satisfying, convenience and easiness. The study was conducted from 6th August 2012 until 17th December 2012 which covers 51 respondents from EPF Muar. 51 questionnaires were distributed to respondents and all questionnaires are successfully collected by the researcher. SPSS version 17 had been used by researcher to analyze the data. Those analyses had been done in term to test the hypotheses. From the findings, there is no significance relationship between easiness and credit card usage. However, for the other two variables which are satisfying and convenience, there are significance relationship between them and credit card usage.
format Student Project
author Abd. Razak, Zuhairah
author_facet Abd. Razak, Zuhairah
author_sort Abd. Razak, Zuhairah
title A study on customers’ perception towards credit card usage case study: at EPF Muar / Zuhairah Abd. Razak
title_short A study on customers’ perception towards credit card usage case study: at EPF Muar / Zuhairah Abd. Razak
title_full A study on customers’ perception towards credit card usage case study: at EPF Muar / Zuhairah Abd. Razak
title_fullStr A study on customers’ perception towards credit card usage case study: at EPF Muar / Zuhairah Abd. Razak
title_full_unstemmed A study on customers’ perception towards credit card usage case study: at EPF Muar / Zuhairah Abd. Razak
title_sort study on customers’ perception towards credit card usage case study: at epf muar / zuhairah abd. razak
publishDate 2012
url https://ir.uitm.edu.my/id/eprint/85550/1/85550.pdf
https://ir.uitm.edu.my/id/eprint/85550/
_version_ 1789944555923046400
score 13.211869

Similar Items