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Factors that influence consumers' participation in EBPP: case study with Kuching Water Board / Nancy Haji Hossen

Electronic bill presentment and payment (or EBPP) is defines as a technology solution that allows billers to present their bills electronically to consumers or companies which enables these parties to initiate electronic payment. EBPP consist of two components: i. Electronic bill presentment which f...

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Main Author: Haji Hossen, Nancy
Format: Student Project
Language:English
Published: 2004
Subjects:
H Social Sciences (General)
Research
Online Access:https://ir.uitm.edu.my/id/eprint/85007/1/85007.pdf
https://ir.uitm.edu.my/id/eprint/85007/
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spelling my.uitm.ir.850072023-09-25T14:52:26Z https://ir.uitm.edu.my/id/eprint/85007/ Factors that influence consumers' participation in EBPP: case study with Kuching Water Board / Nancy Haji Hossen Haji Hossen, Nancy H Social Sciences (General) Research Electronic bill presentment and payment (or EBPP) is defines as a technology solution that allows billers to present their bills electronically to consumers or companies which enables these parties to initiate electronic payment. EBPP consist of two components: i. Electronic bill presentment which focused on electronically transmitting bills from billers to consumers and ii. Electronic bill payment, which focus on electronically transmitting payment from consumers to billers through the financial institutions via the Internet. (Value Positions of Financial Institutions in EBPP, Page 1 - Dr Aiea M Fairchild) EBPP is relevant to corporation in the financial services, telecommunications and utilities like Kuching Water Boards (KWB). These corporations usually produce hundreds of thousand of bills every month. The main objective of introducing EBPP is for consumers’ convenience and time saving to settle their bills. For billers, EBPP helps to improve the efficiency and effectiveness in the workflow besides being cost effective to the organization. Kuching Water Board is among the utilities corporation that participate in EBPP service. 2004 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/85007/1/85007.pdf Factors that influence consumers' participation in EBPP: case study with Kuching Water Board / Nancy Haji Hossen. (2004) [Student Project] (Submitted)
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
topic H Social Sciences (General)
Research
spellingShingle H Social Sciences (General)
Research
Haji Hossen, Nancy
Factors that influence consumers' participation in EBPP: case study with Kuching Water Board / Nancy Haji Hossen
description Electronic bill presentment and payment (or EBPP) is defines as a technology solution that allows billers to present their bills electronically to consumers or companies which enables these parties to initiate electronic payment. EBPP consist of two components: i. Electronic bill presentment which focused on electronically transmitting bills from billers to consumers and ii. Electronic bill payment, which focus on electronically transmitting payment from consumers to billers through the financial institutions via the Internet. (Value Positions of Financial Institutions in EBPP, Page 1 - Dr Aiea M Fairchild) EBPP is relevant to corporation in the financial services, telecommunications and utilities like Kuching Water Boards (KWB). These corporations usually produce hundreds of thousand of bills every month. The main objective of introducing EBPP is for consumers’ convenience and time saving to settle their bills. For billers, EBPP helps to improve the efficiency and effectiveness in the workflow besides being cost effective to the organization. Kuching Water Board is among the utilities corporation that participate in EBPP service.
format Student Project
author Haji Hossen, Nancy
author_facet Haji Hossen, Nancy
author_sort Haji Hossen, Nancy
title Factors that influence consumers' participation in EBPP: case study with Kuching Water Board / Nancy Haji Hossen
title_short Factors that influence consumers' participation in EBPP: case study with Kuching Water Board / Nancy Haji Hossen
title_full Factors that influence consumers' participation in EBPP: case study with Kuching Water Board / Nancy Haji Hossen
title_fullStr Factors that influence consumers' participation in EBPP: case study with Kuching Water Board / Nancy Haji Hossen
title_full_unstemmed Factors that influence consumers' participation in EBPP: case study with Kuching Water Board / Nancy Haji Hossen
title_sort factors that influence consumers' participation in ebpp: case study with kuching water board / nancy haji hossen
publishDate 2004
url https://ir.uitm.edu.my/id/eprint/85007/1/85007.pdf
https://ir.uitm.edu.my/id/eprint/85007/
_version_ 1778166026822746112
score 13.211869

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