Comparative study on total quality management practices and customer satisfaction between public and private hospital in Kuching / Mohd Shafiq Ruzaini Mad Noh and Mohamad Zuladli Mohamad Ali
This research report is about the research conducted to compare the total quality management practices among the employees and customer satisfaction between public and private hospital in Kuching. Total Quality Management practices is a very important subjects nowadays. This is because, it is crucia...
Saved in:
| Main Authors: | , |
|---|---|
| Format: | Student Project |
| Language: | English |
| Published: |
2015
|
| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/84360/1/84360.pdf https://ir.uitm.edu.my/id/eprint/84360/ |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|