The mediating effect of privacy concern on intention to use self-service technology in hotel / Azlinda Hakim Lokman Hakim and Hairunnisa Mohamad Ibrahim
Self-service technology (SST) is an innovation that requires communication over the internet. In the hotel business, it has become more widespread as customers' interactions with workers and technology have changed. SST are increasingly valued by customers for their convenience, consistency and...
Saved in:
| Main Authors: | , |
|---|---|
| Format: | Book Section |
| Language: | English |
| Published: |
Division of Research, Industrial Linkages and Alumni, UiTM Cawangan Melaka
2023
|
| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/81736/1/81736.pdf https://ir.uitm.edu.my/id/eprint/81736/ https://www.mic3st.com/ |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|