The upper Echelon theory: a mixed method study of managing knowledge assets in Malaysian hospitals / Hazlina Hassan, Amrizah Kamaluddin, Norman Mohd Saleh and Noradiva Hamzah

Healthcare services have emerged as one of the most essential factors in a country’s economic growth. The purpose of this study was to provide more insights into why some hospitals do better than others by investigating the influence of leadership styles and the role of knowledge assets handled by h...

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Main Authors: Kamaluddin, Amrizah, Mohd Saleh, Norman, Hamzah, Noradiya
Format: Article
Language:English
Published: UiTM Press 2023
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Online Access:https://ir.uitm.edu.my/id/eprint/76883/1/76883.pdf
https://ir.uitm.edu.my/id/eprint/76883/
https:mar
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spelling my.uitm.ir.768832023-05-02T07:02:24Z https://ir.uitm.edu.my/id/eprint/76883/ The upper Echelon theory: a mixed method study of managing knowledge assets in Malaysian hospitals / Hazlina Hassan, Amrizah Kamaluddin, Norman Mohd Saleh and Noradiva Hamzah mar Kamaluddin, Amrizah Mohd Saleh, Norman Hamzah, Noradiya Public accounting. Auditing Healthcare services have emerged as one of the most essential factors in a country’s economic growth. The purpose of this study was to provide more insights into why some hospitals do better than others by investigating the influence of leadership styles and the role of knowledge assets handled by hospital top management teams. A mixed method was formed by combining a cross-case research approach with a questionnaire survey. The qualitative technique was used by five private hospitals, and the questionnaire survey was completed by the top management teams in 164 hospitals. The crosscase study research demonstrated that the hospital industry’s knowledge assets are extremely unique, particularly in human capital and relational capital. Surprisingly, the survey discovered that physicians are not often direct employees of hospitals. This results in a one-of-a-kind partnership between the hospital and the physicians. Specifically, this study discovered that knowledge assets only mediate the relationship between transactional and transformational leadership styles and hospital performance, but not passive avoidant leadership styles. The study makes a contribution by being one of the first to investigate, from an Upper Echelon viewpoint, the mediating role of knowledge assets in hospital practice in Malaysia, with the findings useful for hospital administration and regulators. UiTM Press 2023-04 Article PeerReviewed text en https://ir.uitm.edu.my/id/eprint/76883/1/76883.pdf The upper Echelon theory: a mixed method study of managing knowledge assets in Malaysian hospitals / Hazlina Hassan, Amrizah Kamaluddin, Norman Mohd Saleh and Noradiva Hamzah. (2023) Management and Accounting Review (MAR), 22 (1): 3. pp. 57-58. ISSN 2550-1895 https:mar
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
topic Public accounting. Auditing
spellingShingle Public accounting. Auditing
Kamaluddin, Amrizah
Mohd Saleh, Norman
Hamzah, Noradiya
The upper Echelon theory: a mixed method study of managing knowledge assets in Malaysian hospitals / Hazlina Hassan, Amrizah Kamaluddin, Norman Mohd Saleh and Noradiva Hamzah
description Healthcare services have emerged as one of the most essential factors in a country’s economic growth. The purpose of this study was to provide more insights into why some hospitals do better than others by investigating the influence of leadership styles and the role of knowledge assets handled by hospital top management teams. A mixed method was formed by combining a cross-case research approach with a questionnaire survey. The qualitative technique was used by five private hospitals, and the questionnaire survey was completed by the top management teams in 164 hospitals. The crosscase study research demonstrated that the hospital industry’s knowledge assets are extremely unique, particularly in human capital and relational capital. Surprisingly, the survey discovered that physicians are not often direct employees of hospitals. This results in a one-of-a-kind partnership between the hospital and the physicians. Specifically, this study discovered that knowledge assets only mediate the relationship between transactional and transformational leadership styles and hospital performance, but not passive avoidant leadership styles. The study makes a contribution by being one of the first to investigate, from an Upper Echelon viewpoint, the mediating role of knowledge assets in hospital practice in Malaysia, with the findings useful for hospital administration and regulators.
format Article
author Kamaluddin, Amrizah
Mohd Saleh, Norman
Hamzah, Noradiya
author_facet Kamaluddin, Amrizah
Mohd Saleh, Norman
Hamzah, Noradiya
author_sort Kamaluddin, Amrizah
title The upper Echelon theory: a mixed method study of managing knowledge assets in Malaysian hospitals / Hazlina Hassan, Amrizah Kamaluddin, Norman Mohd Saleh and Noradiva Hamzah
title_short The upper Echelon theory: a mixed method study of managing knowledge assets in Malaysian hospitals / Hazlina Hassan, Amrizah Kamaluddin, Norman Mohd Saleh and Noradiva Hamzah
title_full The upper Echelon theory: a mixed method study of managing knowledge assets in Malaysian hospitals / Hazlina Hassan, Amrizah Kamaluddin, Norman Mohd Saleh and Noradiva Hamzah
title_fullStr The upper Echelon theory: a mixed method study of managing knowledge assets in Malaysian hospitals / Hazlina Hassan, Amrizah Kamaluddin, Norman Mohd Saleh and Noradiva Hamzah
title_full_unstemmed The upper Echelon theory: a mixed method study of managing knowledge assets in Malaysian hospitals / Hazlina Hassan, Amrizah Kamaluddin, Norman Mohd Saleh and Noradiva Hamzah
title_sort upper echelon theory: a mixed method study of managing knowledge assets in malaysian hospitals / hazlina hassan, amrizah kamaluddin, norman mohd saleh and noradiva hamzah
publisher UiTM Press
publishDate 2023
url https://ir.uitm.edu.my/id/eprint/76883/1/76883.pdf
https://ir.uitm.edu.my/id/eprint/76883/
https:mar
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score 13.211869