ADM510: Quality Management / Faculty of Administrative Science & Policy Studies
This course brings together the three pillars of TQM; customer orientation, continuous improvement and quality control. The course encompasses the basis of quality management (definition and concept), customer orientation and needs, designing quality, basic measuring activities in quality, quality c...
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| Format: | Teaching Resource |
| Language: | English |
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Universiti Teknologi MARA (UiTM)
2021
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| Online Access: | https://ir.uitm.edu.my/id/eprint/76298/1/76298.pdf https://ir.uitm.edu.my/id/eprint/76298/ https://aims.uitm.edu.my/ |
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