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A study on customers response towards credit services at BIMB Machang Kelantan / Mohammed Haziman Awang

The level of satisfaction and preferences factors towards a bank is closely related to as called Bank Selection Criteria. This unique factor can come in a different way from people to people. Initially, the Demographics and Sociopsychological factors such as age, gender, occupation, income and educ...

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Main Author: Awang, Mohammed Haziman
Format: Thesis
Language:English
Published: Perpustakaan Tengku Anis, Campus Machang, Kelantan 2000
Subjects:
Banking
Bank loans. Bank credit. Commercial loans
Banks and the state. State supervision of banks
Online Access:https://ir.uitm.edu.my/id/eprint/74755/1/74755.pdf
https://ir.uitm.edu.my/id/eprint/74755/
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spelling my.uitm.ir.747552023-03-29T07:30:17Z https://ir.uitm.edu.my/id/eprint/74755/ A study on customers response towards credit services at BIMB Machang Kelantan / Mohammed Haziman Awang Awang, Mohammed Haziman Banking Bank loans. Bank credit. Commercial loans Banks and the state. State supervision of banks The level of satisfaction and preferences factors towards a bank is closely related to as called Bank Selection Criteria. This unique factor can come in a different way from people to people. Initially, the Demographics and Sociopsychological factors such as age, gender, occupation, income and educational level being determined as a basis line for targeting customers in banking system, but, it should be realized that customers are always depending on their unique minds and instincts in making the decision beside the traced Demographics and Sociopsychological factors. This Selection Criteria can be deeply understood as the researcher is going to seek for the answers of its factors. The research is viewing the degree of the satisfaction, degree of knowledge besides, determining the criterion for bank selection decision among the respondents. The respondents are among the existing customers at the Credit Department of Bank Islam Machang, Kelantan. From the findings that researcher had analyzed, it had been determined that the factors for doing the bank selection or as it known as Bank Selection Criteria, are too vary among respondents. Therefore, this research is good for knowing the one of the important elements, which is Bank Selection Criteria in doing the bank selection decision. Besides, it is good for seeing the degree of customers' knowledge and satisfaction among the customers of Bank Islam Machang, Kelantan. Perpustakaan Tengku Anis, Campus Machang, Kelantan 2000 Thesis NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/74755/1/74755.pdf A study on customers response towards credit services at BIMB Machang Kelantan / Mohammed Haziman Awang. (2000) Degree thesis, thesis, Universiti Teknologi MARA, Kelantan.
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
topic Banking
Bank loans. Bank credit. Commercial loans
Banks and the state. State supervision of banks
spellingShingle Banking
Bank loans. Bank credit. Commercial loans
Banks and the state. State supervision of banks
Awang, Mohammed Haziman
A study on customers response towards credit services at BIMB Machang Kelantan / Mohammed Haziman Awang
description The level of satisfaction and preferences factors towards a bank is closely related to as called Bank Selection Criteria. This unique factor can come in a different way from people to people. Initially, the Demographics and Sociopsychological factors such as age, gender, occupation, income and educational level being determined as a basis line for targeting customers in banking system, but, it should be realized that customers are always depending on their unique minds and instincts in making the decision beside the traced Demographics and Sociopsychological factors. This Selection Criteria can be deeply understood as the researcher is going to seek for the answers of its factors. The research is viewing the degree of the satisfaction, degree of knowledge besides, determining the criterion for bank selection decision among the respondents. The respondents are among the existing customers at the Credit Department of Bank Islam Machang, Kelantan. From the findings that researcher had analyzed, it had been determined that the factors for doing the bank selection or as it known as Bank Selection Criteria, are too vary among respondents. Therefore, this research is good for knowing the one of the important elements, which is Bank Selection Criteria in doing the bank selection decision. Besides, it is good for seeing the degree of customers' knowledge and satisfaction among the customers of Bank Islam Machang, Kelantan.
format Thesis
author Awang, Mohammed Haziman
author_facet Awang, Mohammed Haziman
author_sort Awang, Mohammed Haziman
title A study on customers response towards credit services at BIMB Machang Kelantan / Mohammed Haziman Awang
title_short A study on customers response towards credit services at BIMB Machang Kelantan / Mohammed Haziman Awang
title_full A study on customers response towards credit services at BIMB Machang Kelantan / Mohammed Haziman Awang
title_fullStr A study on customers response towards credit services at BIMB Machang Kelantan / Mohammed Haziman Awang
title_full_unstemmed A study on customers response towards credit services at BIMB Machang Kelantan / Mohammed Haziman Awang
title_sort study on customers response towards credit services at bimb machang kelantan / mohammed haziman awang
publisher Perpustakaan Tengku Anis, Campus Machang, Kelantan
publishDate 2000
url https://ir.uitm.edu.my/id/eprint/74755/1/74755.pdf
https://ir.uitm.edu.my/id/eprint/74755/
_version_ 1762396035864330240
score 13.211869

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